No Mobility Service in Crowsnest Pass, Alberta

David Marcinowski
Contributor

Crowsnest Pass, Alberta

Haven't had cell service for hours.

WHAT IS GOING ON?

 

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1 REPLY 1

BellAntonie
Moderator

Hi there @David Marcinowski ,

Welcome to the community and thanks for your post.

For the community to be better able to assist you, could you please provide further details as to the issues you're experiencing?

Do keep in mind that many factors can limit signal strength; topography, environmental conditions, line of sight to towers, high amount of users in the area, types of buildings in the area, etc. 

  • Do you know of anyone else in the area having similar issues?
  • Have you tried changing the network settings in your phone? Sometimes preventing your phone from searching for 5G can free up resources to focus on LTE instead.
  • What troubleshooting steps have you done so far?
  • Have you gotten in touch with our technical support team to open a ticket?

We'd also recommend checking out our How To article on Troubleshooting data connectivity on your Bell Mobility phoneOpens in a new tab or windowand Troubleshooting voice calls on your Bell Mobility phoneOpens in a new tab or window

Looking forward to hearing back from you.