Transfer my home number to a mobile service.

justwondering1
Contributor

Can i have my home phone # as my cell # 

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17 REPLIES 17

Good Day & Welcome to the Bell Community Forum.

I have enclosed a link that will answer your questions related to converting your Bell Home Phone number to your Bell mobility service. The quick answer to your question  is no you can not do this.

Number portability lets you keep the same phone number when changing service providers. You can keep your phone number when switching from:

  • One wireless service provider to another
  • A wireless service to a home phone service
  • One home phone service provider to another
  • A home phone service to a wireless service

Can any number be transferred?

Not all numbers are transferable. For example, the following cannot be transferred:

  • Inactive numbers
  • Pager numbers
  • Toll-free numbers
  • Special * or # numbers
  • Numbers from areas that do not support transfers of phone numbers

This web link should assist you & answer most of your number portability questions.

I have questions about phone number portability and transferring my number to Bell

Should you require further assistance, please call Bell Customer Service at: 1 866 310-BELL (2355) or dial *611 from any Bell mobile device.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Good Day.

@Librarian Further to my earlier reply to your question, if you subscribe to Bell Home Choice, there is a Call Forwarding feature that is included that will allow you to forward your Home phone number calls to your mobile phone.

To view your Home phone Package & features, login to your MyBell web account & select your Home phone service.

Call Forwarding on my Bell Home phone

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Seonag Anna
Contributor

I have tried twice to have my Bell home phone number ported to a non-Bell mobility service. I was there in person when the mobile provider gave all of the required information to the Bell agent over the phone. I was given an activation date of August 4 the first time, but it didn't happen, so I went back to the mobile provider. When they called Bell, Bell claimed to have no record of the request, so the mobile provider went through the whole process again with Bell while I was there. I was given a new date of August 14, Didn't happen. This morning I was able to actually speak to a Bell agent (after going through chat bots and AI agents). No record of a transfer being requested. What they did have (which was cancelled) was a request to cancel home phone service. No one requested that home phone service be cancelled! Now I'm told I have to go back to the mobile provider for a third time. A landline is the only service I have with Bell thankfully.