Am I entitled to free Crave??

[MarkwithanL]

As a new Bell user, am I entitled to free Crave??

I'm kinda curious, cuz I deleted the app.

Oops. Any info would be appreciated.  Thanks

[Rubie]

Hello!

I’ve had a Bell agent call me to confirm an appointment I had with a technician since I am now a new Bell client. When she confirmed my entire order (internet, tv and phone) she said she was surprised I didn’t get Crave with it since it was free. I said I didn’t know that and she replied she could add it and it wouldn’t cost me a thing. So I said go for it. That was a few days ago and I tried linking my crave account to my bell account and it says I am not a subscriber. So was she lying to me or is that something that I’m  actually supposed to be able to get? 

[WelshTerrier]

Good Day & Welcome

This is a peer-to-peer website. We do not have access to your account & billing records. Bell does offer from time-to-time various promotions. E.g. Crave with Ads, etc.

• Bundles | TV, Internet & Home phone | Bell Canada

We would need for you to provide us with additional information in order to answer your question.

Did you receive a confirmation email from Bell with instructions on how to activate Crave? Was this a promotional bundled plan that you subscribed to? Can you tell us more about your Internet, TV & Home phone subscription?

Have you called Bell Customer Service & discussed this with a service representative? A Bell representative will have access to your full account details & is in a better position to answer your question.

Have you logged in to your MyBell account to see if Crave is listed as part of your TV and Streaming services?

• Subscription Services Support - Getting Started

For further assistance, please contact Bell Customer Service by Chat or by calling: 1 866 797-8686.

Take care.