How to port number over to Bell from another provider?

Hammie
Contributor

I have a home phone number as part of my plan but I want to use a number I have with another service. Do I have to call to get the number mover over or can I do it online?

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1 helpful reply

Accepted Solutions

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome.

Thank you for posting your question.

To port a home phone number from another supplier to Bell, you will need to contact a Bell customer service to place your order.

Please keep your old service active until the transfer finishes, and provide your current account details to the Bell Customer Service representative.

Transfers usually take 2 to 5 business days, though they can sometimes take up to a week.

To switch your home phone number over to Bell, please call 1 866 310-2355. When you ask to transfer your number from another provider, Bell will request that your provider transfer your phone number if you can:

  • Confirm that you have the right to make the request
  • Authorize Bell to share relevant information (which may include your personal information) with your existing service provider
  • Complete and sign any required request form.

You are responsible for paying any fees your existing service provider may require, including any applicable cancellation charges.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome.

Thank you for posting your question.

To port a home phone number from another supplier to Bell, you will need to contact a Bell customer service to place your order.

Please keep your old service active until the transfer finishes, and provide your current account details to the Bell Customer Service representative.

Transfers usually take 2 to 5 business days, though they can sometimes take up to a week.

To switch your home phone number over to Bell, please call 1 866 310-2355. When you ask to transfer your number from another provider, Bell will request that your provider transfer your phone number if you can:

  • Confirm that you have the right to make the request
  • Authorize Bell to share relevant information (which may include your personal information) with your existing service provider
  • Complete and sign any required request form.

You are responsible for paying any fees your existing service provider may require, including any applicable cancellation charges.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.