Good Day & Welcome to the Bell Community Forum.
This is a Community peer-to-peer forum. As such we do not have access to your account or billing information.
You mentioned that your billing date is the 4th of every month. That is when the final charges & any credits to your account are processed & posted to your upcoming bill. After which, your bill is posted on the MyBell site & depending on your method of bill receipt, an email is forwarded advising you that your bill is now ready or a paper copy of your bill is mailed out to you.
Yes it can take a couple of days for this to take place electronicly. It may even take a week or more if it came by Canada Post. There are weekends, holidays, weather conditions, etc. All of these were included & are a part of the paper process in the past & are still there today. You are now receiving your bill faster today than ever before.
How many more days would you like? 5, 10, 15, or even more? All of us know when to expect to receive a bill. We may not like the date & we might even wish it away & even want the payment / due date extended further.
I thought I would share the following information with you. Hopefully this will be of assistance to you in answering your question.
Bell issues your bill each & every month with the same billing date. This date does not change from month to month. If you log into MyBell and check your billing history, you will notice that the billing date is the same each & every month. Your bill is always due 30 days after this date!
Most financial institutions do not process payments the same day. They are processed next day at best. They are only processed during regular business hours & business days of the week.
Once your financial institution has processed your online payment, credit card transaction, personal cheque, in person teller payment, etc.; the funds are transferred to the payee. In this case it can be Bell or any other payee that you have authorized them to pay on your behalf.
Have you checked for your bill online? You can always log in to your MyBell account using any web browser to verify account & billing details. On the opening page in the One Bill section, you will notice your current account balance. You can select to view your current bill. You can also view your historical bills & payments. If you check your bill history by month, you will see that your billing date is always the same calendar day each & every month.
If your payment has been received & processed by Bell, it will be reflected here as well.
If you still feel somewhat concerned & uncomfortable, then please reach out to Bell Customer Service Accounts & billing. I have included their contact information: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device.
Thank you for posting your question.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
