Voicemail box language

Janis
Contributor

Hello, I reside in Quebec and understand that’s why all communication (emails, bills, contract and even sales calls) is in French, however as a customer I would prefer it in English - can Bell fix that? Thank you 

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3 helpful replies

Accepted Solutions

BellAntonie
Moderator

Hey there @Janis , 

Welcome to the Community and thanks for your post. 

We will be more than happy to help you with your language preferences and have sent you a private message with the details that we need to get started.

Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

 

If anyone wishes to change their voicemail's language preference, not a problem 😉.  This is an account level change and we, the Bell Community Moderators can help.

Simply reply to this thread with your request (no account or personal info) and a Moderator will reach out via Private Message to assist.

 

View reply in original post

WelshTerrier
Community All-Star
Community All-Star

Good Day @WFY06  & Welcome to the Bell Community Forum

Community members do not have access to make this type of system change. A Bell moderator will be able to assist you later today or tomorrow. He will contact you via a private message so he can gather a bit more information and help you out. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

The Bell service rep corrected the language for me.  Call Bell Support.

 

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27 REPLIES 27

BellAntonie
Moderator

Hey there @Janis , 

Welcome to the Community and thanks for your post. 

We will be more than happy to help you with your language preferences and have sent you a private message with the details that we need to get started.

Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

 

If anyone wishes to change their voicemail's language preference, not a problem 😉.  This is an account level change and we, the Bell Community Moderators can help.

Simply reply to this thread with your request (no account or personal info) and a Moderator will reach out via Private Message to assist.

 

Mine changed in 1 day after they follow up. Thank you @BellAntonie!!

The Bell service rep corrected the language for me.  Call Bell Support.

 

How do I change my voicemail from French to English?

WelshTerrier
Community All-Star
Community All-Star

Good Day @WFY06  & Welcome to the Bell Community Forum

Community members do not have access to make this type of system change. A Bell moderator will be able to assist you later today or tomorrow. He will contact you via a private message so he can gather a bit more information and help you out. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Hey there @WFY06 ,

Welcome to the Community and thanks for your post.

We have reached out to you via private message so we can gather a bit more information and help you out. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

My voicemail services , including the instructions, are all in french. Tried doing the pressing 4-3-1promps...there is no option to change the language

Good Day @tigger5  & Welcome to the Bell Community Forum

Community members do not have access to make this type of system change.

A Bell moderator will be able to assist you. A moderator will contact you via a private message to gather a bit more information and help you out. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Hey there @tigger5 ,

Welcome to the Community and thanks for your post.

We have reached out to you via private message so we can gather a bit more information and help you out. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

Briank07
Contributor

I would like to do the same thing, I would like the voicemail language in English!

 

Good Day @Briank07   & Welcome to the Bell Community Forum

Community members do not have access to make this type of system change.

A Bell moderator will be able to assist you. A moderator will contact you via a private message to gather a bit more information and help you out. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Hey there @Briank07 ,

Welcome to the Community and thanks for your post.

We have reached out to you via private message so we can gather a bit more information and help you out. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

I too as well need to switch to English on my quebec account please

Good Day @Seandb54 

Welcome to the community & thank you for posting your question.

A Bell moderator will be able to assist you. A moderator will contact you via a private message to gather a bit more information and help you out. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.