Good Day & Welcome @Karly hope
Thank you for posting your question.
This is a peer-to-peer website. As such, we do not have access to your account information.
If you opted in to the Device Return Option (DRO) program when you bought your phone, you have two choices when your 2-year term ends. You can either return your device in good working condition, or keep it and pay back the Device Return Option Deferred Amount. This also applies if you cancel your service before your term is up.
To view your specific deferred amount, please refer to your Service Agreement, which you can view by logging in to MyBell.
- Open a web browser and log in to your MyBell account.
- Go to the top of the page and select My profile.
- Click on MyBell to open your profile page.
- Scroll down to Service profiles and select Mobile.
- Select View Bell mobility agreement(s)(located near the top right below your mobile number).
- Choose your agreement from your history and select Download agreement to save it as a PDF.
Should you require further information, please contact Bell Mobility Customer Service.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
