Where can I look up my plan services on the website?

[Terri]

Where can I look up my plan services on the website? I’m having a tough time finding it.

[BellAlexander · Accepted solution]

Hi there @Terri 

Check out What self-serve tasks can I do online? You can find instructions on how to use MyBell for all things self-serve.

Let us know if you need further assistance. 

[Customer 2]

Hey, you didn't answer his question. you're also not answering mine. seeing what service plan you are on should be on page one, not so completely hidden that you can't find it.

[WelshTerrier · Accepted solution]

Good Day & Welcome.

Thank you for posting your question.

Go to the MyBell Login page:  My services - Bell.ca and sign in with your username and password.

• Scroll down & select the specific service you wish to view on the left menu.
• Choose your specific service (such as Mobility, Internet, Home phone, TV) to view your current package name, rate plan, and active features.
• Select > Go to Mobility overview, (Internet, Home phone, TV,) on the right side of the page. All of the pertinent information related to your chosen service is listed on this page.

If more convenient & preferrable for you, you can check the My bills and payments tab at the top of the MyBell web page to view your bill for a detailed monthly breakdown of your plan & charges.

How to view current and past bills and payments

Take care.

[Customer 2]

Where do I find my service plan on the app? Not the website.

[BellAntonie]

Hey there @Customer 2 ,

To look up your plan services on the MyBell app, follow these steps:

View Plan Details

• Open the MyBell app.
• Log in to your account.
• Tap the Services tab at the bottom.
• Select the specific service (e.g., Mobility, Internet, TV).
• Tap on Manage my plan to view inclusions.

Check Usage and Add-ons

• Tap the Overview tab for real-time usage.
• Scroll down to see active features.
• Tap Manage add-ons to see extras.

Let the community know if you have more questions.