Bell Fibe App Recording issues

[Mortimer]

I have set a number of programs to be recorded over the past couple of days and they have not recorded. Was there a problem with the app?
In addition, there were recordings that I had watched and chose to delete them - I tried to do this both on my TV and on my laptop and yet they still appear on the app.

Am I going to regret moving to the new hub and app system???

[WelshTerrier]

Good Day & Welcome.

Thank you @Mortimer for posting your question

Can you please clarify for me which Bell TV Service you do subscribe to? I do not have access to your account & equipment records. Fibe TV or Fibe TV APP?

I will assume you have Fibe TV & that you are using the Fibe TV app as a substitute to watch Fibe TV.

What device are you using to watch Fibe TV? Bell TV box / receiver, phone, tablet, Amazon Fire Stick, Apple TV, Smart TV, computer, etc.

You mentioned moving to a new hub system.  Can you elaborate on this?

What specific error message if any are you experiencing?

Troubleshooting the Fibe TV app

I would recommend rebooting both your modem, and the TV equipment as a starting. Then test to see if you are still having any trouble.

Please try that out, and let the Community know if you still need help.

Take care.