Bell fibe app shows the wrong time

[ULAM4334]

My Fibe TV App shows the timezone as America/ Winnipeg and I'm in Ontario, so the guide is off by an hour and live TV an hour old.  How do I change it?

[MuskokaJohn]

Samsung TV time and time zone show correct. Fibe TV app shows Winnipeg time zone. Not all Manitoba remains on DST. I'm in Ontario Toronto time zone. Please fix this problem.

[dks]

Thank you for this. To be clear, it is for Samsung TV alone. I have a Sony Bravia and do not see the issue

[Quiz1]

This approach resolved the issue on my tv.  Thank you for sharing,

[MuskokaJohn]

This worked! Time in guide OK now. Bell should make this fix public. Most don't know how to navigate a forum. 

[Skiffer]

Thank you ! I did this and it worked. Very easy. 

[Peeper]

I unplugged the tv , waited a minute and replugged and my BellFibe is now correct.

[Aspendad]

I may have to try this, because the reset option (hold the power button) didn't work. The other thing I'll try is uninstalling/reinstalling the FibeTV app.

[4rouges]

OK, I just did the RESET option on my SAMSUNG TV by pressing and holding the off button on my remote until the TV comes back on and it worked!! Thank you for that. Wish Bell had researched enough to help with it

[4rouges]

This worked!! Thanks so much. Simple fix in no time.

[Einstein]

Under diagnostics Zone is showing America/Winnipeg, how do i change

[Kombo123]

I tried this a couple days ago and it did not work. Just tried again this morning and it worked. Thanks all! 

[Dutch]

I trued this and it worked for me.  Thank you to everyo everyone who shared this fix.  So happy now.  

[silversurfer88]

Thank you so much for contacting Samsung and sharing solution.  I just did it and it worked!

[Aspendad]

To all that said the Samsung suggestion worked, I'm happy for you, but it didn't work for me. What also didn't work was unplugging the TV (for 5 minutes!) and uninstalling/reinstalling the FibeTV app. Hopefully this information from my Fibe app diagnostics will help, like have Bell's FibeTV app techs look into what needs to be changed. Currently in Spruce Grove Alberta,  the time is 10:54am. The time on the guide is 9:54am. The diagnostic info is:

• Application: fonse-samsung
• Version: 17.0.0
• Flavor: BELL
• Device ID: SCBUP7Q4*****
• TV Account: my account number 
• Time Zone: America/Edmonton 

The app works fine on my Samsung phone and tablet, and there's no issue with my Satellite receiver. I don't have Bell internet here because Bell Fibe Internet isn't available (had it in ON and was very happy with it) so I'm on Telus fibre because it was installed in the house when it was new 5 years ago. Any further hel0 or suggestions would be appreciated. 

[Hvk]

Press the off button on your remote don’t let go until your tv turns back on