Can you turn off the Bell promo banner that pops up when TV turns on?

[Peter]

Each time I turn my TV on, Bell forces a 5 second promotional banner with their promoted channels. I have to wait the full 5 seconds before Bell allows me to go to my programming. How do I turn that off ?

[WelshTerrier · Accepted solution]

Good Day & Welcome.

Thank you for posting your question.

How are you accessing the Bell Fibe TV app? Are you viewing  Fibe TV by way of a Smart TV? If so, I believe the ads you mentioned are generated by your Smart TV.

If you are seeing pop-up ads generated directly by your Smart TV’s operating system (such as Samsung or LG) rather than the Bell Fibe TV receiver or App, you will need to check your TV's general network settings. Many brands allow you to disable "Auto-Run" or "Marketing Information" within their respective Terms & Privacy or General Settings menus.

Bell Fibe TV does not have a master setting to disable promotional channels or system-wide television ads.

Take care.

[dks · Accepted solution]

Thank you for your question. Is this Fibe TV or Bell Satellite TV? Is this a banner or a full screen? Normally, such screens can not be turned off, but clarity of your service is always helpful.