Can you watch 4K channels with Bell Streamer

[johnnydrama]

Just wondering if this is an option because it seems as 4k channels only work with Bell Receiver

Chromecast 4k displays messages that Bell Receiver is required

I was wondering if I was to buy Bell Streamer would it be same as Chromecast or would 4K channels start working as Bell Streamer is Bell receiver 🙂 

[WelshTerrier]

You can watch 4K with the Bell Streamer. 4K picture quality requires a 4K TV and 4K programming from a separate subscription to Netflix, Prime Video or other streaming services in order to view content in 4K.

Fibe TV app is available with select compatible devices. Requires Mobile network or Wi-Fi connection. More channels/content are available over Wi-Fi at your home with a Fibe Internet connection vs. outside your home. Content viewed over Wi-Fi at home will count towards your monthly Internet data usage (if applicable).Mobile data charges may apply. Channels/content subject to change without notice and blackout periods may apply.

Viewing live content with Bell Streamer, Google Chromecast, Apple TV (4th gen. or 4K box), AirPlay, Amazon Fire TV (basic edition or higher) or Android TV (Google-certified) is only available within your home and an unlimited Bell Internet connection is required.

Viewing on the Fibe TV app is available in up to HD and display quality of Fibe TV App programming may vary with your configuration, server, applicable network traffic and management or other factors. A separate subscription to Netflix, Amazon Prime Video and Crave services is required to view content.

Viewing content on Netflix, Amazon Prime Video and YouTube will count towards your monthly Internet data usage.

Thanks for reaching out to the Bell Community Forum.

Take care.

[johnnydrama]

that's not what I am asking

I know I can watch netflix and amazon in 4K,... I can watch netflix in 4K with Chromecast
I am asking can I watch bell channels in 4K with bell streamer .. you know the sports channels that can not play on Chromecast 

[WelshTerrier · Accepted solution]

Please see my earlier reply: "Viewing on the Fibe TV app is available in up to HD"

The Bell Streamer has limitations & that is just one of them. If you are looking for 4K on Fibe TV then, you require the Fibe TV  Box.

The Fibe TV App does not include 4K Channels as part of it's subscription. 4K Channels only work on a 4K box. Here is a web link to the channels you can watch. Please select > View All Channels (in the middle of the page) & Bell Streamer > Learn more. (further down the page.)

Fibe TV app | Fibe TV | Bell Canada

[johnnydrama]

thank you... that's the answer I was after

[AlexS]

Actually the streamer is different from the apps. It indeed has a 4k quality option, however only 4k ppv is available, while the app on Apple box blocks 4k items completely. I don't have a third-party android box but I guess it's the same as A TV.

[WelshTerrier]

Good Morning @AlexS, he asked these two questions: 1. “I am asking can I watch bell channels in 4K with bell streamer.” 2. “I am asking can I watch bell channels in 4K with bell streamer .. you know the sports channels that can not play on Chromecast.”

Unless I am missing the point & something has recently changed, he can’t.

Let me know. Thanks. Greatly appreciated.

[AlexS]

For now, indeed. But Bell might start to offer 4K channels on Streamer in the future, cause I have already seen the process of adding 4K ppv to that device. There might be negotiations going on between the companies. I remember when Restart just rolled out on Streamer, lots of channels supported this feature didn’t even allow pause, but now all of them work just like on-demand. However, those official texts don’t mention this publicly at all, even if all the apps also have been offering this feature for quite some time. I can only recall a BConnected email from last March promoted this hidden feature.

[MR ED]

If 4k is not an option via the app (streaming on pc) it would be great if they could have the 4k channels also filtered out when selecting the filter for "Available on computer".

That said - My preference would definitely be to allow 4k content from Bell via the pc app.

Thanks, Ed!

[WelshTerrier]

Good d & Welcome.

Thank you for your input, feedback and suggestion for improvement.

Although the 4K channels are not available to view in 4k on the Fibe TV app on your PC, you can still view these same channels in HD resolution.

If your preference is to completely remove them from your Guide, you can eliminate these channels in a number of different ways by changing your filtering options and or setting up a Favorites list that does not include these channels.

As is the case with all ideas, Bell and its developmental team are always looking at ways to improve your viewing experience.

Once again, thank you for reaching out to the Bell Community.

Take care.