Good Day & Welcome
Thank you for posting your question.
The Bell 4K VIP5662W set-top box primarily uses an HDMI connection for 4K video and high-definition audio. It does not support composite (yellow/red/white) connections and is designed primarily for HDMI.
The VIP5662W is a 4K Whole Home PVR, while the VIP2502 is a standard 1080p wireless HD receiver. The VIP5662W supports 4K content, has a 1TB hard drive, The VIP2502 is used as a wireless secondary box for HD viewing.
Bell does not sell the VIP5662W 4K PVR and VIP7802 Cloud PVR box directly to customers. Both of these boxes are only offered as a rental.
Did you purchase this VIP5662W PVR as a replacement for your VIP2502? If so, it cannot be connected to your account as it will already be linked to another Bell Fibe TV account.
I would suggest that you contact Bell Customer Service Fibe TV for further assistance. Please call: 1 866 797-8686
Let us know if we can be of further help to you.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
