Fake call - Upgrade to Fibe TV?

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Bri1
Contributor

‎06-25-2026 01:35 PM - last edited on ‎06-25-2026 02:52 PM by

I keep getting phone calls saying is Bell.  Wanting to upgrade tv to Fibe, already have Fibe, why are they calling or is it scam

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WelshTerrier
Community All-Star
Community All-Star

‎06-25-2026 03:10 PM

Good Day & Welcome @Bri1 

Yes, this is a Scam! Why would Bell call you if you already have Fibe? This was not Bell calling. These are fraudsters trying to scam you into believing they are from Bell.

Never share any personal information with anyone you do not know or trust! Do not open web links or messages in emails or text messages!

If you are unsure, then call Bell! It is far better to be safe than sorry!

Please check out the following web links that I have provide for you below:

Service provider impersonation scam - Bell

Kudos to you!

Thank you for sharing this with the Bell Community Forum.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

‎06-25-2026 03:10 PM

Good Day & Welcome @Bri1 

Yes, this is a Scam! Why would Bell call you if you already have Fibe? This was not Bell calling. These are fraudsters trying to scam you into believing they are from Bell.

Never share any personal information with anyone you do not know or trust! Do not open web links or messages in emails or text messages!

If you are unsure, then call Bell! It is far better to be safe than sorry!

Please check out the following web links that I have provide for you below:

Service provider impersonation scam - Bell

Kudos to you!

Thank you for sharing this with the Bell Community Forum.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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jimba
Contributor II
In response to WelshTerrier

‎07-13-2026 04:09 PM - last edited on ‎07-13-2026 04:12 PM by

I have also been getting this phishing call (from apparently 613-271-**** a landline in Stittsville). The robot goes something like this "We are upgrading our lines and will be sending you a new free internet modem. Press <1> to schedule an appointment..."  I recently got the GigaHub 2 so it is an obvious scam for me.