Fibe TV app - maximum number of devices registered

[Steveo1]

I keep getting kicked off my bell fibe tv app after more than 2 users in my house use the account. Is there a way to have more than 2 devices using the service at the same time?

[AlexS]

Nah. It’s as written as the description on the website. You can upgrade to a dvr plan instead. I used to have ALT TV and it was pretty intense when trying to watch as much as local news as possible in the evening & at night.

[MrMoe]

I try my fibe app but it tells me I'm at my maximum devices

[AlexS]

Are you with the satellite tv too?

[MrMoe]

Hi AlexS, no, I'm with Bell Fibe. I called Bell and the rep on the phone told me I can only have 5 app devices working/signed in at one time. He told me to go onto my tablet, go to settings, devices and then forget/ remove a unused device from the5 shown and then your device will now work. 

[WelshTerrier]

Fibe TV app 101: "The what & how to use!"

Using the Fibe TV App

You can use the Fibe TV app on multiple devices at once. Simply install the app on each device and enjoy.

Fibe TV service:

• When connected to your home Bell Wi-Fi, you can have unlimited devices watching content simultaneously and unlimited devices registered.
• When not connected to your home Bell Wi-Fi, you can have three devices watching content simultaneously and five devices registered.

Fibe TV app service:

• When connected to your home Bell Wi-Fi, you can have two devices watching content simultaneously and unlimited devices registered.
• When not connected to your home Bell Wi-Fi, you can have two devices watching content simultaneously and five devices registered.

Here is a link to better assist you in using the Fibe TV App:

What is Fibe TV app and how do I use it : Using the Fibe TV app (bell.ca)

[Kevin7]

How do I delete one if they say I am over?

[BellPatricia · Accepted solution]

Good evening @Kevin7,

Thank you for reaching out, and welcome to the Bell Community.

You can easily remove a device in the menu section of the Bell Fibe TV app. Please note, once a device is removed you will need to wait thirty days before you can add it back.

For steps on how to manage the devices on the Bell Fibe TV app check out How to remove devices from my account

Let the Community know if you have any other questions 🙂

@BellPatricia 

[Tina1]

How many devices am aloud on Bell Fibe TV, and how can I find out how many are already registered?

[WelshTerrier]

Hopefully the following will address all of your Fibe TV questions.

1. Fibe TV service:

• When connected to your home Bell Wi-Fi, you can have unlimited devices watching content simultaneously and unlimited devices registered.
• When not connected to your home Bell Wi-Fi, you can have three devices watching content simultaneously and five devices registered.

2. Fibe TV app service:

• When connected to your home Bell Wi-Fi, you can have two devices watching content simultaneously and unlimited devices registered.
• When not connected to your home Bell Wi-Fi, you can have two devices watching content simultaneously and five devices registered.

Fibe TV Registered Devices

To view or modify your register devices: > Open the the Fibe TV App > Select Settings > My Devices. You will now see a listing for all of your registered devices. To delete a device > Select the device > Select Delete > Enter your MyBell Username & Password > Select Modify > Select Delete to confirm. That is it.

Here is a link to better assist you in using the Fibe TV App:

What is Fibe TV app and how do I use it : Using the Fibe TV app (bell.ca)

[Marlboro]

i understand it says only 2 devices max when away from home but only my phone works and my sons phone will not connect.  it says maximum devices reached but no one else in my family has the app other than myself and my son so why can't he connect?

[WelshTerrier]

Have you rebooted your modem recently? Let’ start there. Go to your modem & unplug it. Wait 30 seconds & plug it back in. This will take approximately 5-7 minutes to reconnect to Bell. Once all of the flashing lights have stopped & there is no error message, you can proceed with the following:

1. Let’ s start by verifying the number of devices registered in the app.
2. Go to Settings & My devices. Check to see if your iOS or OS is up to date.
3. Do your devices meet the minimum requirements to install & use the Fibe TV app?
4. If so then remove the app from all devices.
5. Do a hard boot on the devices, power off.
6. Power on the devices & reinstall the app once again on each device.

Fibe TV App

https://support.bell.ca/fibe-tv-app/what_is_fibe_tv_app?

Let us know how you make out.

Take care.

[Keeeebin]

Set up a new Amazon Firestick and tried to watch through my Bell app and a window pops up indicating “Too many devices on account. The maximum number of devices associated with your account has been reached”. 
I was under the impression that you’re allowed five devices on an account. 

[BellPatricia]

Hi there @Keeeebin 

Thanks for reaching out to the Bell Community 🙂

Do you have a subscription to Fibe TV, the Fibe TV app or Satellite TV? Are you connected to your Bell Home Wi-Fi or an outside network?

• If you subscribe to Fibe TV and are using the Fibe TV app you can have unlimited devices registered while connected to your home Bell Wi-Fi. When not connected to your Home Bell Wi-Fi you can have five devices registered.
• If you are subscribed to the Fibe TV app service (also included with Satellite) when connected to your home Bell Wi-Fi you can have unlimited devices registered while connected to your home Bell Wi-Fi. When not connected to your Home Wi-Fi you can have five devices registered.

How many devices do you currently have registered? Try removing any devices that are not using the Bell Fibe TV app at the moment, and then check to see if you are still having trouble.

Let the Community know if you have any other questions.

@BellPatricia 
 

[Marlboro]

i understand on home wifi but my issue is when we are out on someone elses wifi.  my son can connect but when i try it says to many devices?

dave