How long does it take for my new channels to be activated?

[Sarah2]

Hello,

i just added addiktv 3h ago and it is still not showing up on my tv (channel1120) all though the confirmation said 30mins. Will it ever show up? 

[BellPatricia · Accepted solution]

Hi @Sarah2,

Welcome to the Bell Community 🙂

When you add new channels to your package they should be active no later then the end of day on the date that the order is scheduled.

What type of TV service are you using (Fibe TV/Fibe TV app/Satellite)? Do you have a Favorites list set up?

If you still don't see the channel we recommend a simple reboot of your equipment.

Let the Community know how everything is going.

- Patricia

[cedarlane]

We have modified channels on our channel line up on Bell Fibe but they still have not taken effect. How long does it take for

[WelshTerrier]

Changes made in yor Fibe TV package & channel selections are completed shortly thereafter the change has been made on MyBell. The update is generally completed within the hour or in most cases almost immediately.

Which receiver do you have? Which Fibe TV package do you have? Is your question related to adding or changing a channel that is or is not a part of your subscription? Is your question related to the Fibe TV Guide & the displaying of these channels?

Are these channels that you modified a part of your subscription? Have they been added to your Fibe TV package on MyBell? If you login to MyBell, can you see them included as part of your TV channels?

Do you see these modified channels on your channel Guide?  Favorites list?

Just need a little bit more information before I can answer your question.

Please advise & we will try to assist you further.

Take care.

[AlexS]

I have never encountered an outage in the afternoon, so I think you need to restart your DVR and/or app if the new channels don't show up.