Good Day & Welcome.
Thank you posting your question. This is a peer-to-peer website. As such, billing issues such as this cannot be resolved on this website.
Pay-per-view (PPV) charges on Bell are billed as one-time fees and added directly to your monthly bill. Once ordered, PPV events and movies cannot be cancelled or refunded.
There is also a built-in PPV credit limit on Bell accounts to prevent unmanageable balances.
You can prevent unauthorized purchases by setting a 4-digit PIN for Rental Locking directly through your Fibe TV's settings or online via your MyBell account.
If you have questions about disputing a specific charge or general ordering issues, you will need to contact a Bell Customer Service representative.
For further billing info, you will need to contact Bell Customer Service Billing and accounts by their Chat services or by calling: 1 866 310-BELL (2355) or dial *611 from any Bell mobile device.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
