PVR is not recording the whole show

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Chester25
Contributor

‎11-19-2025 07:45 PM - last edited on ‎11-20-2025 08:01 AM by

I set my shows to record. It only recorded 44 minutes of each show. What is the problem? I have 2 accounts for 2 homes, my other PVR never has this problem, this smart TV seems to be a problem, it never records the whole show. 

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WelshTerrier
Community All-Star
Community All-Star

‎11-20-2025 05:51 AM - last edited on ‎11-20-2025 08:03 AM by

Good Day & Welcome to the Bell Community Forum.

Thank you for reaching out and posting your problem.

As you know, this is a peer-to-peer website. As such, we do not have access to your account and equipment records. It is somewhat difficult to solve your problem with the limited information you have provided.

In order to assist you further, we need for you to provide us with some further information.

  1. Which Bell TV service do you subscribe to? Fibe TV, Fibe TV App or Satellite TV?
  2. Please tell us more in terms of the equipment that you are using. Model on PVR?
  3. You mentioned that you have two accounts in two separate homes and you are experiencing issues on one but not the other.
  4. Do you subscribe to Bell Internet? If so, which model of modem do you have?
  5. Please tell us more about the make and model of your TV and how it is connected to your PVR?
  6. How is your PVR connected to your TV service? Wireless or wired connection?
  7. Has this been an ongoing problem or has this just recently began?
  8. Are you experiencing any other recording & playback issues? Freezing, split or multi-part recordings, picture freezing or breakup, etc. If so, this may be caused by an equipment or hard disk failure, loose connection, signal loss, etc.

Have you tried to do any troubleshooting?

Have you contacted Bell TV Tech support and discussed your recording issues with a service representative? If not, please call: Fibe TV 1 866 797 8686  or for Satellite TV: 1 888 759-3474

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

‎11-20-2025 05:51 AM - last edited on ‎11-20-2025 08:03 AM by

Good Day & Welcome to the Bell Community Forum.

Thank you for reaching out and posting your problem.

As you know, this is a peer-to-peer website. As such, we do not have access to your account and equipment records. It is somewhat difficult to solve your problem with the limited information you have provided.

In order to assist you further, we need for you to provide us with some further information.

  1. Which Bell TV service do you subscribe to? Fibe TV, Fibe TV App or Satellite TV?
  2. Please tell us more in terms of the equipment that you are using. Model on PVR?
  3. You mentioned that you have two accounts in two separate homes and you are experiencing issues on one but not the other.
  4. Do you subscribe to Bell Internet? If so, which model of modem do you have?
  5. Please tell us more about the make and model of your TV and how it is connected to your PVR?
  6. How is your PVR connected to your TV service? Wireless or wired connection?
  7. Has this been an ongoing problem or has this just recently began?
  8. Are you experiencing any other recording & playback issues? Freezing, split or multi-part recordings, picture freezing or breakup, etc. If so, this may be caused by an equipment or hard disk failure, loose connection, signal loss, etc.

Have you tried to do any troubleshooting?

Have you contacted Bell TV Tech support and discussed your recording issues with a service representative? If not, please call: Fibe TV 1 866 797 8686  or for Satellite TV: 1 888 759-3474

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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Rani
Contributor
In response to WelshTerrier

‎04-04-2026 01:06 PM - last edited on ‎04-04-2026 01:39 PM by

The PVR only records part of the program, typically the first 1/2 hour of an hour or longer show, like 20/20.

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BellPatricia
Moderator
In response to Rani

‎04-05-2026 03:14 PM

Good day @Rani and thank you for reaching out to the Bell community 🙂

Can you share which model of PVR you have? 

Is this only affecting 20/20, and does the information appear to be accurate in the TV guide? If the guide data is incorrect or changes after the recording is scheduled the PVR can mistakenly think the show ended and stop recording early.

How is the recording scheduled (e.g. have you scheduled a series to record or a random episode)? If you have set up a series you could try a one‑time manual recording instead to see if that helps. 

Let the community know if you continue to have any trouble.

@BellPatricia 

 

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