TV standby mode after 4 hours

[jooyeonhan]

I use Fibe TV and it's in standby mode every 4 hours unless I change channel. Is there a way to set longer time?

[Gonzo]

I have the very same issue.  The user should be able to disable this feature altogether.  If Bell eq’t cannot meet energy consumption’s W/o putting the eq’t in STBY then why the customer should  have to pay watching or listening to a blank screen… Actually this feature is detrimental to any plasma or OLED TV TYPE as it increase the likelihood  to get screen burn-in. Is Bell  going to pay to replace my TV as a result of burn-in that they are the root cause of the problem. I watch/listen to the TV FROM my office.  Every time it goes in STBY, I have to interrupt my work, find that slippery remote to re-activate the programming.  Furthermore due to a recent SW update, depressing any button does not return the Tv to its programming.  Now it goes back to the guide at a random time within the schedule, , could be yesterday, tomorrow or any time within the day… you have to go home, select guide and then it will resync to the time of the day.  Once the guide is resync, reselect the channel you have been watching.  A 4-step button depress just to get back where you were before… Who thought within their engineer department  that is was  a nice interface/ human engineering feature… very disruptive to the enjoyment of watching the tv.. 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

This is more than likely not the solution to the question you have raised.

There is no option or setting built into the equipment that will allow you to extend the standby time for Fibe TV.

There is no time limit setting on the Fibe TV App to extend usage. The standby timer is not a setting that can be adjusted or changed on Fibe TV.

The equipment was engineered & designed this way to prevent TV screen burn in.

If your question is in reference to Bell Satellite, you can extend the inactivity standby time from 4- 8 hours if you have a Whole Home PVR 9500 / Whole Home receiver 7500 / HD receiver 6500 or an earlier model 9400, etc.

Bell Satellite TV Inactivity Standby feature

How to make changes to the Bell Satellite TV Inactivity Standby feature (bell.ca)

Take care.

[Retro]

For the Fibe TV app, what equipment has been engineered?  It's a piece of software that should easily be updated to allow the end user to manage its use as they see fit.

[electronicsguy]

I am also miffed about this limitation/bug. When I called Bell they said that I would have to upgrade to the latest devices to get the Menu/Preferences menu where you can change the inactivity timeout to max at 8 hours instead of 4. (I don't know whether there is an "indefinite" setting). But I am no longer paying a monthly "fee" for my current devices, while upgrading to the new devices would cost me a whopping $30/month!!!!!!! That's crazy.

So I was thinking of other options:

- if you have a programmable remote, you may be able to set a scheduled action on the remote to get it to change the channel up then down at a specific time interval. But that would take too much work to setup.

- if you have a laptop, connect it to the HDMI input of your TV, and browse to tv.bell.ca. Make sure your laptop's sleep setting for your display is set to 'never'. At the tv.bell.ca app (assuming you're logged in etc) go to the channel you want and play it. As far as I can tell, the app never sleeps due to inactivity.

- if you have an ipad or iphone, or really any mobile device that can launch the bell fibetv app, just play the channel you want. The ipad won't go to sleep while a tv program is playing. You will want the device to be connected to the power source. Note that you could also cast from your mobile device to your tv if the tv supports it. E.g. Hisense TV's support AirPlay. As far as I know, there is no activity timeout for this as long as your device is streaming content in.

[DonnaHA]

Ridulous this set up is I'm really not happy about. My mom is a one key person being elderly and watches 1 channel. I have to go every time it times out and I'm beoming sorry I switched to Bell from Cogeco.

[DonnaHA]

Has anyone switched to a Fire Stick and been able to turn it off from there? 

[Retro]

Tried both a Chromecast and Fire Stick, neither fixes it

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Unfortunately, there is no option or setting built into the Fibe TV equipment that will allow you to extend the standby time for Fibe TV. 

Similarly, there is no time limit setting on the Fibe TV App to extend usage. The standby timer is not a setting that can be adjusted or changed on Fibe TV. The equipment was engineered & designed this way to prevent TV screen burn in.

You can extend the inactivity standby time from 4- 8 hours on Bell Satellite TV if you have a Whole Home PVR 9500 / Whole Home receiver 7500 / HD receiver 6500 or an earlier model 9400

Thank you for posting your question.

Take care.

[DonnaHA]

I 100% agree and the Fire Stick my installer said would stop that from happening so I got one and nope! Annoyed.

[ffboisv52]

Good Morning, 

I now used Fibe TV for a few months and sure find the standby/screensaver mode annoying. Mine has a max setting of only 2 hours. I often leave my TV playing in the background while I do other things at home and I have to go to the TV 2-3 times a day just to reset that. A this rate, I'm going to have to do that about 1000 times a year. Bell never cared about screen burns before Fibe and is very unlikely to care more about that since Fibe.  Let me give you the reason why Bell force the standby/screensaver feature : Now that the TV signal is on Fibe, it actually use internet bandwidth. Bell want to limit the bandwidth usage for TVs that would have been left "playing for nothing". By applying this to all Fibe users, Bell hope to save internet bandwidth. One way or another, I'm going to have to find a workaround for that. 

[Stha2022]

I simply changed providers; Bell isn't going to tell me what to do when I'm the one paying in the end.

[Stha2022]

No

[Retro]

I too like it on in the background.  So while they may not like the "TV on for nothing" using broadband, oh well.  I have Netflix etc running full stop.

[Retro]

How does it protect burn in?  The burn in is caused by a static screen so pausing it and having it sit in menu will cause burn in.  

Always great during football season trying to enjoy a game and having the broadcast interrupted by a useless setting that I the consumer have no option or control over.

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Thank you for reaching out and posting your concern on the Bell Community website.

This is more than likely not the solution to the concern you have raised nor a resolution to the problem you mention.

Screen burn-in is caused by displaying a static image for extended periods, which causes the pixels in that specific area to degrade faster or age differently than the rest of the screen. This creates a permanent "ghost" or shadow image that stays on the screen. For example only:

• Leaving the TV on news channels with continuous tickers, sports networks with fixed logos, or paused video games.
• Running a TV at peak brightness accelerates pixel degradation, particularly with HDR content or static elements.
• Watching content in a format that isn't full screen (like 21:9 movies on a 16:9 TV) wears the center pixels harder than the black bar areas over time.
• Depending on your TV and your receiver, you may be watching a recording, pause, stop or even come to the end of the playback & inadvertently forget to go back to live tv.
• Ever watched your TV or a movie in bed overnight? Do you always remember to turn the TV and receiver off before falling asleep?
• Etc., etc.

As I have mentioned in previous posts, there is no option or setting built into the Fibe TV equipment that will allow you to extend the standby time for Fibe TV. 

Similarly, there is no time limit setting on the Fibe TV App to extend usage. The standby timer is not a setting that can be adjusted or changed on Fibe TV. The equipment was engineered & designed this way to prevent TV screen burn in.

You can extend the inactivity standby time from 4- 8 hours on Bell Satellite TV if you have a Whole Home PVR 9500 / Whole Home receiver 7500 / HD receiver 6500 or an earlier model 9400

Take care.