Unable to fast forward recording

Dawn1
Contributor

I am unable to fast forward a pvr recording. Is this normal?

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1 helpful reply

Accepted Solutions

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

Thank you for posting your question.

If you are watching Live TV or On Demand, then the fast forward function is not available. However, you can fast forward any recorded program upon completion.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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2 REPLIES 2

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

Thank you for posting your question.

If you are watching Live TV or On Demand, then the fast forward function is not available. However, you can fast forward any recorded program upon completion.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

BellNick
Moderator

Hi @Dawn1 
Thank you for your post and welcome to the Community.

  • Are you able to share which television service you subscribe to (Satellite or Fibe TV)?
  • Can you share which receiver model you have?
  • Aside from fast forwarding, does your recording work?
  • What happens when you attempt to fast forward a recording?
  • Is there any error message or code that appears and if so, can you share what it says?
  • Have you tried rebooting your equipment?
  • Does this happening with all recordings or specific ones?

Looking forward to hearing back.