Unable to find TV input for Fibe TV - TV shows "TV1"

Popeye238
Contributor

‎01-30-2026 08:41 PM - last edited on ‎02-02-2026 08:26 AM by

I have Fibe tv but now when I turn on the tv I get TV1 input and can't find Fibe TV's input? Help please.

 

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WelshTerrier
Community All-Star
Community All-Star

‎01-31-2026 06:22 AM - last edited on ‎02-02-2026 08:27 AM by

Good Day & Welcome.

Thank you for posting your question.

Can you please provide us with some further details?

  1. What is the make and model of your TV?
  2. Have you verified your TV connections and that you are on the correct HDMI port?
  3. Are you using a wired or wireless connection between your modem Smart TV or streaming device?
  4. Which Fibe TV package do you subscribe?
  5. How are you accessing Fibe TV? Fibe TV app on a Smart TV, Bell Streamer, other streaming device such as a Firestick, Apple TV, etc.
  6. Is this a recently established new Fibe TV & Internet service?
  7. Is your modem powered on? Are there any error messages on your modem?
  8. Have you verified that your Fibe TV subscription is activated on your MyBell account?
  9. Are you familiar with the Fibe TV app user instructions? What is Fibe TV app and how do I use it?
  10. Have you tried to do any troubleshooting? Virtual repair tool?

Fibe TV App: troubleshooting tools, virtual repair tool and support

Let us know & we will do our best to assist you.

If your problem persists, you may need to contact Bell Fibe TV Tech support for further analysis and testing. Please call:  1 866 797-8686

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.