Forum posts

Resolved! Error 1009r/2004 when I watch a recording on my receiver.

I PVR a show that will not play on my TV. I received error code 1009r/2004. I however can view the PVR show via my Fibe TV app on my phone and tablet. I did reboot the modem 2X but still does not play on my TV. What's going on? Just curious.

John C by Contributor II
  • 2355 Views
  • 8 replies
  • 3 likes

Resolved! Bell not listed on TCM app to view movies

I have downloaded the TCM app and there are many movies to view.  Listed tv providers do not include Bell, in spite of paying Bell to include TCM in our package.  I have contacted TCM and they have been trying to add Bell.  They suggested we contact ...

SandeeDee by Contributor II
  • 1941 Views
  • 8 replies
  • 8 likes

Resolved! VIP2502 - Will not power down

My Bell VIP2502 receiver lights are stuck on. Cannot connect to the bell hub. Have tried resetting modem and unplugging receiver but nothing works. Has anyone encountered this and have a fix?

Liam74 by Contributor
  • 473 Views
  • 1 replies
  • 2 likes

Resolved! Fibe TV Box keeps connecting to Pod instead of Gigahub

I've got a Fibe TV Box (7802 - the Android boxes) in my living room that is literally 1 meter away from the Gigahub. It's literally the closest wireless device in my house to the Gigahub. When I install the box and connect it via WPS, everything work...

AlexN9877 by Contributor II
  • 1053 Views
  • 8 replies
  • 4 likes

Resolved! White dots on Sportsnet 4k

Just switched to bell, And I’m noticing white dots on the right side of screen on Sportsnet 4K. Anyone else have this issue thanks.

Resolved! Voice Remote weak Bluetooth

The new voice remote for the cloud PVR has terrible Bluetooth range.Sitting 8ft from my box, the remote signal strength is 40%.Placing the remote directly next to the box gets me to 67%.Doesn’t this seem a little odd?Model is 2855-001, firmware 6.3.3...