Unable to log onto my crave account through Bell

[Nat365]

Hi,

im having trouble logging into my crave account through bell. Every time I try and select bell as the TV provider, it gives me an error message and I’m unable to proceed. 

Anyone know how I can fix this issue? 

thank you! 

[WelshTerrier]

Good Day & Welcome.

Thank you for posting your question.

It is somewhat difficult to answer your question with the limited information you have provided. We would like to assist you. In order to do so, we will need for you to tell us more.

Keep in mind, this is a community forum, a peer-to-peer website. As such, we do not have access to your account & billing records.

Have you received an email or text message with information on how to link your Bell Mobility mobile phone number to a new or existing Crave account?

To properly activate the Crave Standard with Ads mobility offer, follow along with the steps below:

1. Ensure you're using the correct activation link.
   • You will receive an email or text message with information on how to link your Bell Mobility mobile phone number to a new or existing Crave account. 
2. Enter the email address associated with your MyBell account.
   • When prompted, enter your mobility number associated with the Bell Crave Standard with Ads offer.

   NOTE: If you have multiple numbers on your account, make sure you enter the correct number the offer is attached to. Using an ineligible number will cause activation errors.

3. Create a Bell Media Crave account or Sign In to an existing one.
   • Create your Bell Media Crave account. Note: It's best to use the same email address used with your MyBell profile.
   • If you already have a Bell Media/Crave account, simply sign in.
4. Validation and activation
   • Once validated you will be taken to a confirmation screen, and you are now ready to stream the best Crave has to offer.

   Note: You should not be asked to pick or pay for a subscription. If you see subscription options, you have not correctly activated the offer. Revisit the steps above.

FYI Only!

• Crave Basic with Ads  limits you to a single 720p stream with no offline downloads, live TV, or AirPlay. Crave Premium provides an ad-free experience (on most content), 4K resolution, up to 4 concurrent streams, offline mobile downloads, and live streaming. Both tiers provide access to the same core library, which includes HBO, Max Originals, and Crave Originals, though a tiny fraction of titles (about 1%) may be unavailable on the ad-supported tier due to licensing restrictions.

Let us know if you require assistance,

Take care.