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Resolved! How to disable apps (youtube) on Bell Streamer

My mother in law has a Bell Streamer and uses the google voice to get to apps.  Unforetunately when trying to get to CBC News Network it sometimes instead goes to CBC clips on Youtube.  She then has trouble getting back out.  She has no need for yout...

Ping350 by • Contributor
  • 225 Views
  • 1 replies
  • 2 likes

Resolved! VIP7802 always has Dolby Vision on.

I just had Bell Fibe 1Gb internet and Fibe Tv with the new 4K Cloud PVR installed.  I notice when you boot or reboot the Fibe box, the Dolby Vision icon will display on my LG OLED tv. If I check the video display info on my Denon receiver it indicate...

jmacd27 by • Contributor III
  • 33967 Views
  • 43 replies
  • 39 likes

Resolved! VIP7802 video freezing & audio delay

Freezing of picture & sound delays seem to be increasingly an issue and indicate one of two potential issues due to Bell Bandwidth insufficiencies and streaming could be the problem. This looks like low cost net work exploitation from Bell not render...

Jazoulay by • Contributor
  • 32873 Views
  • 77 replies
  • 33 likes

Resolved! Bell Streamer error message 1009F-9D28

We are trying to watch the news and are having what I would call buffering when we try to change channels.  We have unplugged the tv from the box and that has worked in the past, but not so this time.  Suggestions?  We will call if necessary...

Peter3 by • Contributor
  • 18306 Views
  • 27 replies
  • 14 likes

Resolved! Can you watch 4K channels with Bell Streamer

Just wondering if this is an option because it seems as 4k channels only work with Bell ReceiverChromecast 4k displays messages that Bell Receiver is required I was wondering if I was to buy Bell Streamer would it be same as Chromecast or would 4K ch...

Resolved! Intermittent blackouts on new version of Fibe TV.

I have contacted Tech Support 3 different times with the same issue - after each fix, which included upgrading modem software, replacing the receiver and HDMI, the problem eventually starts up again. I have asked to have tech support come to the hous...

Kim15 by • Contributor II
  • 6719 Views
  • 37 replies
  • 11 likes