How To articles

Activating or setting up an eSIM

  Activating Your Bell Mobility Service with an eSIM If you are bringing an eSIM-compatible phone to Bell, you can choose to activate your Mobility service with an eSIM instead of a physical SIM card. For new customers: Activate online or in the ...

BellDRock by Community Manager
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How to use iOS Live Voicemail

  Understanding the iOS 17 Live Voicemail Feature iOS 17 has brought a new Live Voicemail feature to your iPhone, allowing you to read a real-time transcript of a voicemail as the caller is recording it. Important Information Here are a few thin...

BellDRock by Community Manager
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How to Use the Data Manager in the MyBell App

  How to Use the Data Manager in the MyBell App The data manager in the MyBell app lets you block, modify, or disable mobile data access for a Bell Mobility subscriber directly from your device. Note: Only the account holder can set, modify, or di...

BellDRock by Community Manager
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How to view your mobility usage with the MyBell app

How to Check Your Mobility Data and Usage in the MyBell App Keeping track of your data, minutes, and text messages is easy with the MyBell app. Use this guide to view your current usage and review past billing periods to stay in full control of you...

BellDRock by Community Manager
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Lost or stolen Bell Mobility device?

What to Do If Your Bell Phone is Lost or Stolen Losing your phone or tablet is stressful, but taking these immediate steps can protect your account and help you locate your device. Here’s what to do. If Your Device is Lost or Stolen Suspend Your Se...

BellDRock by Community Manager
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Unlocking your Bell Mobility phone

Unlocking your Bell phone Studying in another country? Taking a long trip? Or maybe you’re just a snowbird. If you’re spending a number of weeks or months out of country, unlocking your Bell phone for use on another network can be helpful. A note on...

BellDRock by Community Manager
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Troubleshooting voice calls on your Bell Mobility phone

Troubleshooting Issues with Making or Receiving Calls We’ve all had this happen before: you can’t make or receive a call anymore.  Don’t panic. Here are a few quick troubleshooting steps to run through. Turn your phone off/on. It sounds so simple, ...

BellDRock by Community Manager
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