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Resolved! Why am I suddenly only getting 3G?

Within the last week or so I’ve gone from having LTE coverage to 3G. I’ve changed no settings and haven’t travelled outside of any area I don’t usually go. I called in when someone else commented that they were having the same issues and Customer Ser...

JMNelson by • Contributor
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  • 5 replies
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Resolved! data 3G instead of LTE

everytime i turn my data on it goes to3G instead of LTE so my data does not work at all anymore. i’ve tried restarting and updating my phone and nothing has helped. any suggestions?  

kandy22 by • Contributor
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  • 3 replies
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Resolved! 416-872 numbers not working

I've had problems calling radio stations with a 416-872-XXXX number from my Bell cell.Is anyone else having this problem? It shows "call failed", intermitantly. 

416P by • Contributor
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  • 2 replies
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Resolved! Poor cell service in Conestoga mall

Is there a way to report area with poor cell service to bell? the Conestoga mall in Waterloo ON only got 3G in the food court area. Please be advise, and boost the service signal. Even though the coverage map shows 5G. 

Resolved! 3G, LTE & 5G Frequency List for Bell Mobility

I am looking for the full list of frequencies that Bell uses so that I can buy the right phone from China. They don't want to tell me and most agents don't know what I'm talking about when I ask. Thanks!

Resolved! Given an IPhone 8. Data doesn't seem to work.

I was given an IPhone 8. How do I turn on data? It doesn't seem to work? How do I change my device online?How do I use data?  It says I don't have a data plan, but I pay extra for it!