Forum posts

Resolved! How do I transfer my SIM card to my new device?

Can someone give me step by step directions on how to transfer my phone number to my new device.  Both devices are Iphones, but my current phone has a physical sim, and the new phone would be eSim.  When I power on the new phone, does it prompt me to...

Aptic by • Regular Contributor III
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  • 5 replies
  • 5 likes

Resolved! Can you downgrade my data plan but upgrade my phone?

I am a student who is near the end of his contract, and wondering if I could upgrade to a newer phone but, downgrade my plan because I barely use any/all the data I pay for. Is it possible for me to upgrade my phone but lower my plan to a less expens...

Resolved! How to change my device to another line

I bought two lines with a device Yesterday. The device was attached to one primary number (lets assume it 638) and another number (lets assume 163) added as a family under the same account.I just noticed today morning the internet is not working, and...

amityleo by • Contributor
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  • 2 replies
  • 4 likes