Forum posts

Resolved! Manually Toggle Between Slow and Fast Data Speeds

Is there currently a way to manually toggle between fast data speeds (full 5G) and slow data speeds (limited to 512kbps) on a bell mobility plan? If not, is Bell willing to implement a toggle option either via the Bell Account on the MyBell App or un...

Userv72 by Contributor
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  • 1 replies
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Resolved! Phone service

When I receive and or make a call no one can hear me! I have rebooted my phone twice, went outside, front yard and back yard. Anyone else around Aylmer having this problem??? How can I get it fixed? My phone is 1 year old

TamH by Contributor
  • 496 Views
  • 1 replies
  • 1 likes

Resolved! Poor cell service in Conestoga mall

Is there a way to report area with poor cell service to bell? the Conestoga mall in Waterloo ON only got 3G in the food court area. Please be advise, and boost the service signal. Even though the coverage map shows 5G. 

Resolved! Out of service in the parkade where is the TNT at Metrotown.

 My friends use Telus and Koodo. Me and my wife use Bell. We r went to the lower ground floor where is the TNT at Metrotown shopping.  You know what happened. Our Bell’s LTE ,5G network all dead. Can’t do anything. Is anything  Bell can do ?  

Sos123 by Contributor
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  • 1 replies
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Resolved! 3G, LTE & 5G Frequency List for Bell Mobility

I am looking for the full list of frequencies that Bell uses so that I can buy the right phone from China. They don't want to tell me and most agents don't know what I'm talking about when I ask. Thanks!

Resolved! Given an IPhone 8. Data doesn't seem to work.

I was given an IPhone 8. How do I turn on data? It doesn't seem to work? How do I change my device online?How do I use data?  It says I don't have a data plan, but I pay extra for it!

Resolved! insurance deductible

what IS the universal percentage taken from the total price of the device purchased, that determines each deductible on an insurance claim? eg. when i picked out my new device, the retail value was $1,000. but upon competition of everything @ the til...