Forum posts

Resolved! Receiving Calls from Canada to US

I have the US calling plan. I will be visiting the US. Will anyone be charged if they call me from Canada while I'm in the US?

Maestro by Contributor II
  • 2365 Views
  • 8 replies
  • 11 likes

Resolved! At what point is Roam Better activated?

When travelling in France, for example, with Roam Better, I assume that if my phone is on and in airplane mode, I'm not charged, can someone confirm? What about if I have Roaming data services turned off on the phone, am I still charged? I would like...

jzwanzig by Contributor
  • 26388 Views
  • 40 replies
  • 29 likes

Resolved! How does the 30 day asia travel pass work?

When traveling to Vietnam and then Japan can I sign up for the 30 day asia travel pass and use the same 30 day asia travel pass in  both countries     

Csra by Contributor
  • 1258 Views
  • 3 replies
  • 8 likes

Resolved! Block or prevent roaming

I want to block roaming on my cell phone. How would I do this?    

Jo1975 by Contributor II
  • 5664 Views
  • 3 replies
  • 2 likes

Resolved! Making calls with the Europe 14 Day Travel Pass

I hope to travel in Europe with a Bell Travel Pass. It says I can make calls within Europe. Does this include calls to friends travelling with us whose phones are registered in the US?  

pack33 by Contributor
  • 3208 Views
  • 1 replies
  • 3 likes

Resolved! eSIM activation out of country

I have a monthly paid plan for my new iphone 14 pro with Bell as my main mobile data provider. But as I have returned home to Sri Lanka, I am unable to insert my physical Sim Card into my new phone due to the fact that it is locked into my Canadian p...

Resolved! Can I activate a BYOP 2nd plan for one month only?

Am i able to purchase an esim for a second plan can-us-mexico for one month only.  And then cancel that line  This would be less expensive than 30 days @$16 which would equal $480 which is ridiculous.  

Resolved! Cannot connect to data using international eSIM in Vietnam

I travelled from Sassin Saskatchewan to Vietnam. I entered the eSIM, but now my phone is not recognizing my phone number to use data. It’s not aligned me to change it to data. I don’t get iMessages anymore. It says my phone number is not recognized b...

Ewashko by Contributor
  • 761 Views
  • 2 replies
  • 2 likes