Mobility | Bell Community Forum

Resolved! Global 365 travel plan - cannot access data

I added plan Feb 10 and now in Mexico. Cannot access data yet. What are the steps needed to set up iPhone.

Resolved! Data connectivity issue while on call

Hello, I don’t know if anyone else experiencing internet/data interruption when you are on call. It is happening to me all the time. Even I cannot check my emails when I am on call. Everything is normal as soon as I hang up. Thanks in advance!

Resolved! Tablet data plan has no access

I have an Android device I purchased outside of Bell that has a SIM slot for data. We have 7 lines on our account with a pile of sharable data and want to access that data pool from the Android device.I added a tablet plan and inserted the SIM, but w...

Resolved! data 3G instead of LTE

everytime i turn my data on it goes to3G instead of LTE so my data does not work at all anymore. i’ve tried restarting and updating my phone and nothing has helped. any suggestions?

Resolved! TTC subway mobile network stability

Hi, I’m using the Bell 4G network and have previously used virgin mobile as well. I notice that the mobile network coverage in certain subway stations as well as connecting tunnels (particularly, in downtown from Dundas to Wellesley stations, both di...

Resolved! Plan and data proration

I changed my plan 1 day into my pay cycle and now when I sign in my data usage tab is all over the place. Its showing I'm over my data on my old plan and need to unblock data but I just changed my plan to include 160 gb of data so I'm well under that...

Resolved! Manually Toggle Between Slow and Fast Data Speeds

Is there currently a way to manually toggle between fast data speeds (full 5G) and slow data speeds (limited to 512kbps) on a bell mobility plan? If not, is Bell willing to implement a toggle option either via the Bell Account on the MyBell App or un...

Resolved! IPhone disconnecting from all service intermittently

I have an iPhone 13. When I drive around Montreal I lose the signal - both cellular and data for a few moments. I see 4 dots for the voice signal and no label for the data. Within 10 seconds the signal comes back with 2-3 bars and a 5G+ label. Then i...

Resolved! Unable to use data after changing prepaid plan

Anyone know what’s the reason why I am not able to use data changing from a 8gb prepaid plan to a 4.5gb prepaid plan before the expiration date?

Resolved! How to change my device to another line

I bought two lines with a device Yesterday. The device was attached to one primary number (lets assume it 638) and another number (lets assume 163) added as a family under the same account.I just noticed today morning the internet is not working, and...