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Resolved! Can I use Fibe Home Phone during a power outage?

During the storm on December 23rd, our Bell land line phone worked for a short while, after the power went out. It then went dead? In the past, before we were hooked up to the new fibre optic cable, our phone would work even during a black out! Now i...

Resolved! Unwanted calls from fax machines

How do I stop unwanted calls from fax machines?  Very annoying especially in the middle of the night!!! Since it's a fax machine, I don't know the party's name to notify them and Bell refuses to notify them as they would know which company/person the...

G1234 by • Contributor II
  • 2680 Views
  • 9 replies
  • 5 likes

Resolved! "Missed Call" Since Switching to Fibre

After we switched from a copper home phone line to fibre optic, our phone keeps flagging "Missed call" entries.Any idea what can be done about this? 

kjopc by • Contributor II
  • 607 Views
  • 4 replies
  • 3 likes

Resolved! Longer phone line to Giga Hub needed

Can Bell supply me a new longer phone data cable that runs from the phone jack to the GIGA modem/Hub?, a 10 foot would work better than the 6 that I have. The modem was crowded with printers and pc's and I need to move it further away. The cable is g...

DrPres by • Contributor
  • 462 Views
  • 1 replies
  • 2 likes

Resolved! Unable to receive collect call from jail

Hi, Someone help please. I have a bell house phone. I want to receive collect call from Bordeaux jail Montreal. The call isn't a long distance. But he says that the call doesn't go through. I've called bell support twice. Both agents did tests and it...

Julez by • Contributor
  • 3022 Views
  • 8 replies
  • 6 likes