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Resolved! How to check for Home Phone outages online

Why can’t I go on line and find out if there is a phone line outage in my area, so I know I’m not the only one?

Resolved! Unable to call any phone number starting with 1 (US long distance or other non-local Canadian cities)

I upgraded my home phone and internet plan on July 6th (I have been with Bell for more than 10 years). I used to call any US number no problem. But, since July 6th I haven’t been able to call US or any other city outside Ottawa (which is where I live...

Resolved! VOIP Adapter Instruction manual?

Currently on analog copper phone lines and Bell notified me they will be switching to Fibe later this year. My internet is provided by another company.Anyone know the brand and model number of the VOIP adapter that will be installed by Bell and link ...

Resolved! Low volume on home phone - unable to hear caller

Our home phone line frequently has low volume, leaving us unable to understand the caller or the person we called. Technical support claims that volume is not a Bell issue. Is anyone else having this issue?

Resolved! AT&T answering machine prompts me to enter a 10 digit mailbox #

Using Bell fibe for our "landline" as we do not have the traditional copper phone line (new build) and we don't have cell reception - so we NEED a landline. I want to use an external answering machine, NOT the Bell service. Mostly because I want to ...

Resolved! Can I keep my cell phone number when switching to home phone

My mother is uncomfortable with the cell phone and wants to go back to home phone. She wants to keep the number she has with her cell phone.

Resolved! Need outdoor weatherproof ringer for my landline service

Hi All !I am new here, my first post.I live in a rural area with a good Bell Landline service. When working outside I don't often carry my cell phone. I would like to buy a very loud outdoor weatherproof ringing bell for incoming calls. This can be 1...

Resolved! Accessibility home phone - Captioning service

I am hearing challenged, and have great difficulty understanding on the phone. Does Bell provide captioning service for hearing impaired people. I need a phone which displays incoming speech on an included screen, which are available thru Amazon. A...