Home Hub 3000 Wifi randomly turned off

SamplosButGood
Contributor

I have a Home Hub 3000. 2 days ago the wifi was working fine and everything was connected. At 8:40pm it just suddenly stopped working. Modem shows that it is connected, there are no error messages. When I press the second button it says that my wifi is turned off, and to go to http://home to enable it, but we have no computers with an Ethernet port. Tried rebooting the modem, no change. No error messages while rebooting, just reboots normally but says the wifi is turned off. Tried doing a factory reset, both with a long press of the side button and with a hard reset by unplugging/removing battery and waiting for 30 seconds. Both times it booted up again normally, connected to Fibe normally, and says wifi is turned off. Is there anything else I can do?

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Vanadiel
Community All-Star
Community All-Star

Take a look at the WiFi phone application: https://support.bell.ca/internet/connection-help/what-is-the-bell-wi-fi-app-and-how-do-i-use-it?step...

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.