Forum posts

Resolved! Bell Home Hub 4000 Error 1201

Today my bell internet Fibre 50 FTTH stopped working. My device still showed connection to the Wifi but there was no internet. The modem showed “Error 1201 - Low fibre signal Check fibre connection”. Restarting modem couldn’t fix the problem.     --...

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Boonh by Contributor
  • 201705 Views
  • 36 replies
  • 37 likes

Resolved! Pods being disconnected every morning

Hello,   I am experiencing issues with my wifi disconnecting. I recently had an issue where my internet/wifi dropped during a google video meet at work. Before I could do anything, it came back on its own but I later rebooted the modem anyhow.  I’ve ...

Bergie by Contributor
  • 6432 Views
  • 72 replies
  • 69 likes

Resolved! Recover deleted devices in Bell Wi-Fi app

I have acidentally frozen indefinitely a device from the Bell WiFi app and I swiped it away to be removed. I realized it was the wrong device I had done this to and I need to know how to recover this device to readd back to the list of trusted device...

Resolved! Internet freeze session

Hi,Why changing a system that was working without problem...  Login directly in the router and set "freeze internet time" per group of device.  Now I need to use the Bell Wifi application and set "Schedule Internet Freeze" per device.But the issue I ...

Mlanglois by Contributor
  • 2530 Views
  • 10 replies
  • 3 likes

Resolved! Error 1000 on Home Hub

 I disconnect all cables from my current modern and restart it , but it doesn't work.     --------------------------------------------------------------------------------------------------------------------------------------------------- AI SUMMARY: ...

ScottS by Contributor
  • 30303 Views
  • 21 replies
  • 11 likes

Resolved! What is error 2000 on modem

What is error 2000 on Bell modem 3000?     ------------------------------------------------------------------------------------------------------------------------------------------------ AI SUMMARY:   Based on discussions within the Bell Community f...

Frank by Contributor
  • 255807 Views
  • 26 replies
  • 15 likes

Resolved! Error 1202 on HH4000

We are a new Bell user and we have the new HH4000 Gigahub. We have only been with the service for a week but are facing a constant issue where after resetting the HH4000 all devices can connect to the wifi and access internet BUT after some time all ...

DalBert by Contributor
  • 299102 Views
  • 83 replies
  • 69 likes

Resolved! I need to reboot my HH3000 modem every day

My Home Hub 3000 needs constant re-booting, almost daily. This is the second 3000 modem we have had. i don’t want another 3000 to replace it. How do I get a Giga Hub 4000 replacement?