Forum posts

Resolved! Error 1000 on Home Hub

 I disconnect all cables from my current modern and restart it , but it doesn't work.   AI SUMMARY:  Users have identified several potential causes and solutions for error 1000, which signifies that the modem is not connected to the internet. Key Ca...

ScottS by Contributor
  • 35141 Views
  • 15 replies
  • 11 likes

Home Hub 3000 Wifi randomly turned off

I have a Home Hub 3000. 2 days ago the wifi was working fine and everything was connected. At 8:40pm it just suddenly stopped working. Modem shows that it is connected, there are no error messages. When I press the second button it says that my wifi ...

Resolved! Bell Home Hub 4000 Error 1201

Today my bell internet Fibre 50 FTTH stopped working. My device still showed connection to the Wifi but there was no internet. The modem showed “Error 1201 - Low fibre signal Check fibre connection”. Restarting modem couldn’t fix the problem.     AI...

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Boonh by Contributor
  • 216178 Views
  • 37 replies
  • 41 likes

Resolved! Error 1202 on HH4000

We are a new Bell user and we have the new HH4000 Gigahub. We have only been with the service for a week but are facing a constant issue where after resetting the HH4000 all devices can connect to the wifi and access internet BUT after some time all ...

DalBert by Contributor
  • 321843 Views
  • 79 replies
  • 67 likes

Resolved! Home Hub 3000 stops LAN traffic after a while

Hi, I'm hoping someone can help understand what is going on here.I have a #Home Hub 3000 setup with both a normal wifi network and a guest networkFor my work, I do testing where I'll have different devices and machines needing to communicate on the l...

Resolved! What is error 2000 on modem

What is error 2000 on Bell modem 3000?   AI SUMMARY: Based on discussions within the Bell Community forum, modem error 2000 indicates a connectivity problem. Community members and official Bell documentation cited in the forum point to several potent...

Frank by Contributor
  • 270827 Views
  • 30 replies
  • 20 likes

Resolved! Pods being disconnected every morning

Hello,   I am experiencing issues with my wifi disconnecting. I recently had an issue where my internet/wifi dropped during a google video meet at work. Before I could do anything, it came back on its own but I later rebooted the modem anyhow.  I’ve ...

Bergie by Contributor
  • 10294 Views
  • 74 replies
  • 69 likes

Resolved! Recover deleted devices in Bell Wi-Fi app

I have acidentally frozen indefinitely a device from the Bell WiFi app and I swiped it away to be removed. I realized it was the wrong device I had done this to and I need to know how to recover this device to readd back to the list of trusted device...