Forum posts

Resolved! Bell Home Hub 4000 Error 1201

Today my bell internet Fibre 50 FTTH stopped working. My device still showed connection to the Wifi but there was no internet. The modem showed “Error 1201 - Low fibre signal Check fibre connection”. Restarting modem couldn’t fix the problem.     AI...

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Boonh by Contributor
  • 212397 Views
  • 37 replies
  • 41 likes

Resolved! Error 1202 on HH4000

We are a new Bell user and we have the new HH4000 Gigahub. We have only been with the service for a week but are facing a constant issue where after resetting the HH4000 all devices can connect to the wifi and access internet BUT after some time all ...

DalBert by Contributor
  • 315900 Views
  • 79 replies
  • 67 likes

Resolved! Frequent Home Hub 3000 reboots

I've been noticing that my internet drops for a few minutes more-or-less weekly - finally looked through the Hub 3000 system logs and it seems that the modem is rebooting itself.  Am I interpreting this correctly?  Any fix for this or does the modem ...

Resolved! Home Hub 3000 stops LAN traffic after a while

Hi, I'm hoping someone can help understand what is going on here.I have a #Home Hub 3000 setup with both a normal wifi network and a guest networkFor my work, I do testing where I'll have different devices and machines needing to communicate on the l...

Resolved! What is error 2000 on modem

What is error 2000 on Bell modem 3000?   AI SUMMARY: Based on discussions within the Bell Community forum, modem error 2000 indicates a connectivity problem. Community members and official Bell documentation cited in the forum point to several potent...

Frank by Contributor
  • 266566 Views
  • 30 replies
  • 20 likes

Resolved! Battery power backup for home hub 3000

Bell's web site touts the availability of backup power battery backup. and states that they have the batteries for sale. However I have been unable to find anyone at Bell that will confirm this. Also, I found the following on the internet :Bell no lo...

Jamccoll by Contributor II
  • 72741 Views
  • 47 replies
  • 32 likes

Resolved! Error 1000 on Home Hub

 I disconnect all cables from my current modern and restart it , but it doesn't work.   AI SUMMARY:  Users have identified several potential causes and solutions for error 1000, which signifies that the modem is not connected to the internet. Key Ca...

ScottS by Contributor
  • 33743 Views
  • 13 replies
  • 10 likes

Resolved! Pods being disconnected every morning

Hello,   I am experiencing issues with my wifi disconnecting. I recently had an issue where my internet/wifi dropped during a google video meet at work. Before I could do anything, it came back on its own but I later rebooted the modem anyhow.  I’ve ...

Bergie by Contributor
  • 9132 Views
  • 74 replies
  • 69 likes