Ookla speed test results indicate I am on the Virgin Plus Network

Aptic
Regular Contributor III

I typically use Ookla to run a speed test and it tells me I am on the Bell Network.  Today I ran a speedtest, and it says I am on the Virgin Plus Network.  I have never seen this before.  Can someone explain what is happening?

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Aptic
Regular Contributor III

We had a major storm go through my area and there was damage.  Bell apparently routed my neighbourhood to their 'sister carrier' to maintain our service.  I am back on the Bell network now, same IP.

Though I don't really understand the explanation, as its my understanding they share the same network and infrastructure.  

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BellPatricia
Moderator

Hey there @Aptic 

Thanks for your post, and great question!

At the time you ran your speed test, were you connected through a VPN? If you run another test today, do the results still show Bell, or do they show Virgin Plus?

What you're seeing is likely just how Ookla identifies the ISP associated with a particular IP address range in its database. In some cases, a third-party speed test service may identify an IP address range differently, even though the services/provider has not changed.

@BellPatricia 

Vanadiel
Community All-Star
Community All-Star

Your IP address will be listed below it.

It's possible the IP was identified incorrectly, but it's also possible if performed from a phone you were not connected to WiFi but instead to the cell tower signal.

It's also possible you ran it using a VPN.

 

Best check is to lookup the IP address using an external lookup: external lookup 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Aptic
Regular Contributor III

We had a major storm go through my area and there was damage.  Bell apparently routed my neighbourhood to their 'sister carrier' to maintain our service.  I am back on the Bell network now, same IP.

Though I don't really understand the explanation, as its my understanding they share the same network and infrastructure.