I can't change my voicemail password

SirRHellsing
Contributor

Right now I'm using a shared data plan with my family, only 1 device is registered on mybell so I can't reset the voicemail on the other 2 phones, I also tried entering the last 7 digits of the phone numbers on each device for the temp password but that didn't work either

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Accepted Solutions

BellAntonie
Moderator

Hey there @SirRHellsing
Welcome to the Community and thanks for your post. 
This sounds like your cellphones are not linked to your MyBell profile, click here to learn how to add your mobility account on your MyBell.

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BellAntonie
Moderator

Hey there @SirRHellsing
Welcome to the Community and thanks for your post. 
This sounds like your cellphones are not linked to your MyBell profile, click here to learn how to add your mobility account on your MyBell.

Bonnie
Contributor

I need my temp password to set up my answering machine 

Good Day & Welcome @Bonnie  

Your default or temporary voicemail password can be found on the front page of your Critical Information Summary/Service Agreement.

Open any web browser on your computer or device and login to your MyBell web account. I have included this direct web link to your MyBell web account:  bell.ca/mybell

To access your recent Service Agreement, Login to your MyBell account with any web browser & then Select > this web link:  My Agreements. Select > Mobility service. Your agreement will be on the top of the page below your mobile number. Your temporary voicemail password is on the first page.

If you should lose or forget your voicemail password, you can reset it on your mobile phone or computer at no charge.

I have also included the following web links to assist you with setting up your Bell Mobility Message Centre voicemail.

Should you require further assistance, you can reach Bell Mobility Customer Service by:

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.