Cannot View or Change my Programming Online - Error message "The information you are looking for is currently unavailable"

[Johnny6]

Every time I try to view or change my programming, I get a message saying "The information you are looking for is currently unavailable". This has been the case for years now. I have called in the past but Bell support is useless, so i just kept the same channel line-up. I believe there is an issue where my account is not properly linked to MyBell, but for some reason customer service can never provide a response. Or maybe I have an old package that was not properly migrated. But I'd think it should be easy enough to solve. Has anyone experienced this problem and how did you get it fixed?

[BellNick]

Hi @Johnny6 
Thank you for your post and welcome to the Community.
We're sorry to hear about the experience you're encountering and we understand the frustration this can cause. We'd like to investigate this and have sent you a private message to gather some information.
Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message