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01-08-2023 12:40 PM
All the promotions to my email I receive, the bills, the communications are all in French, but I am an English speaker is there a way to change these to English?
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02-04-2026 02:33 PM
Hey there @JB EQ ,
Thanks for reaching out to the Bell community 🙂
We can certainly help. I have sent you a private message so we can review this further. Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message
Thanks.
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03-13-2026 12:13 PM
Same here... everytime a product or service changes, your system just switches email communications to French without being asked to do it. Then the online chat option condescendingly tells you to just "go change your language preference in the settings", but I NEVER SWITCHED IT TO FRENCH MYSLEF to begin with, my settings are in English and yet your system just starts sending unwanted emails in French...
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03-13-2026 04:07 PM
Good Day & Welcome @Davo
Thank you for posting your concern.
A moderator will try to assist you & will reach out to you for further details in a private message. Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message
Take care.
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03-14-2026 09:07 AM
Good morning, @Davo. Welcome to the Bell Community, and thanks for reaching out.
I have just sent you a private message so we can gather details to assist. Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message
— Kris
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