Forum posts

Resolved! English speaker, French information

All the promotions to my email I receive, the bills, the communications are all in French, but I am an English speaker is there a way to change these to English? 

Maxtho by Contributor
  • 4498 Views
  • 25 replies
  • 20 likes

Resolved! Download Bill History

How can I download my Bill History for the full year of 2020?  I cannot see any archive area online.    

David by Contributor
  • 16079 Views
  • 38 replies
  • 23 likes

Resolved! Account name and Authorized Users

My husband and I are both on the account both names both phones. Bell refuses to speak to me regarding the account without his permission. Same house same billing.    

Susan by Contributor
  • 19405 Views
  • 14 replies
  • 7 likes

Resolved! Bank payee for Bell account online banking

I got an email saying I used wrong account number to make my payment last month. Tried to insert new one bill 14 digit account number but bank says not enough numbers. So what do you look up to add bell one bill as a new payee with new account number...

Rayray by Contributor II
  • 71121 Views
  • 45 replies
  • 25 likes

Resolved! Multifactor Authentication telphone number change

Bell is starting to require the Mutlifactor Authencation (MFA) security for accessing the MyBell site.  However, I cannot change the telephone number to a number that is not provided on Bell Mobility.  The registered cellphone is a simple "dumb" flip...

Resolved! Bill due date - How long do I have to pay my bill?

What is this?I got an email on Feb 6th saying my bills due. The invoice says it's due by Feb16? 10 days to pay my bill? Now I'm late. Hope I don't get charged interest.  What the heck? Aren't most bills due like 30 days after you receive them? Very s...

Chris7 by Contributor
  • 10492 Views
  • 42 replies
  • 17 likes