How do I leave a review for a great employee?

[Kosta]

Hello, 

Your employee Krista from Ontario was super helpful. I was in a rush to get to work and I forgot to ask if there is anyway I can leave of a review for her. She was very informative, understanding and kind. I really appreciate all her help and hope she gets to see this somehow. 

Best regards,

Kosta

[BellNick]

Hi @Jennifer Stevenson 
Thank you for your post and welcome to the Community.
We're very glad to hear this and appreciate your feedback. We'd like to ensure this feedback makes it's way to the agent and have sent you a private message.
Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message

[Viz]

Hi! I spoke with an agent by the name of Sam this morning and he was so extremely helpful that I would love to leave feedback. I really appreciate his patience and his full support in the end, he deserves a huge kudos for his customer service. Unfortunately I didn't get the survey questionnaire after our call so I'm leaving it here for assistance on getting this to him. Thanks so much 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

@Viz Thanks for sharing your experience with the Bell community. We are very pleased to hear about how helpful Sam was in resolving your issue.

A Bell moderator will reach out to & will contact you in a private message to get some more information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Take care.

[BellPatricia]

Hey there @Viz 🙂

Welcome to the Bell community and thank you for reaching out with this feedback.

As mentioned by @WelshTerrier we have sent you a private message so we can get a bit more information. 

@BellPatricia 

[Willow2]

I would like to leave a great review for Enzo. He helped solve a problem I had with my modem - spending a lot of time and patience. This was after a week of problems that were continuous that other agents were unable to solve. Thank you for his service.

[BellKris]

Good morning, @Willow2.

Welcome to the Bell community and thank you for sharing this feedback 🙂

We'd be happy to pass this along and will be in touch with you via private message soon. 

— Kris

[littleharoldeh]

     How can one leave feedback for an excellent employee or get to their supervisor. Cant say ive ever reached out for something like this but Ive had such an ordeal with an apple watch activation between different carriers and bell for a stand alone plan. I swear no one knows what they are doing these days. Even went to a bell store, said cant do a watch as stand alone even tho its clearly stated on there website. I spoke to multiple tech support agents at bell and got so many conflicting response but never a solution. Same goes for loyalty and retention. It was finally after probably the 20th call that i was transferred to someone in sales and this lady was the first competent worker that knew exactly what to do and so easy. Nothing but praise for her .But bell in general get your employees trained properly especially for what plants and services you can provide. One employee says you have to go in store to get it done. One says they cant do it over the phone. Even had one level 2 tech support agent that said the only was to do it on the my bell app, just mind blowing incompetence. Even in the store the employee called bell and whoever he talked to said stand alone for apple watch cant be done and i heard them even say. So if there's a way to get this employees rightful recognition Id sure like to do cause she was deserving. 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

@littleharoldeh Thanks for sharing your experience with the Bell community. We are very pleased to hear about how helpful the lady in sales was in resolving your issue. It is unfortunate that you had to make repeated attempts for assistance.

A Bell moderator will reach out to & will contact you in a private message to get some more information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Take care.

[BellPatricia]

Hi there @littleharoldeh 

Welcome to the Bell community, and thank you for taking the time to share this feedback 🙂

We would love to pass this along and will be in touch with you via PM soon. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia 

[Carol]

I just wanted to express my gratitude to technician Earlyn who helped to fix my home phone issues.  Unfortunately,  we were cutoff of our virtual appointment before I could thank her personally.   Everything seems to be up and running well.  Thanks again Earlyn.

[BellNick]

Hi @Carol  
Thank you for your post and welcome to the Community.
We'd love to have this sent off to Earlyn. We've sent you a private message to gather some information.
Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message

[Keuthy]

I normally never take the time to review anything unless negative (I know shame on me), but Liza was genuinely amazing and I need it to be known how helpful she was. I had a few requests that I cannot imagine were as easy to do as it sounds like they should be. She did a fantastic job of going through step by step to ensure everything was done correctly, stayed absolutely positive on the phone and was incredibly amazing.

She handled both requests, went through step by step and when we had a hiccup she was incredibly delightful and didn't show even the slightest hint of irritation unlike what I've dealt with other companies. I had a few concerns regarding the second request that she made sure she addressed each one individually to prevent any kind of informational mix-up and in the end the phone call concluded with 100% issue completion, 100% satisfaction and 100% faith that I wouldn't have any issues with these. 

[BellPatricia]

Hey there @Keuthy 

Thank you for reaching out to the Bell community and for sharing your experience.

We are pleased to hear that Liza was able to help resolve all of your concerns and we would like to pass this information along. I will send you a private message soon to request some more information.  Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia 

[Alexandre B]

Hello,

I left a positive comment for an employee on the app but didn't think it was enough to show how much effort he put into fixing the issue with my address and wifi. 

Farid spent a few hours on the phone with different agents, and if not for him, I would've had a really hard time having any internet for a week, which working from home, would've been terrible.

Please make sure to send him, and his team leader my thanks for their wonderful service.

[WelshTerrier]

Good Day @Alexandre B & Welcome to the Bell Community Forum.

Thanks for sharing your experience with the Bell community. We are very pleased to hear how helpful Farid Issahaka was in resolving your issue.

A Bell moderator will reach out to & will contact you in a private message to get some more information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Take care.