PSA - link your Aeroplan to Bell

[Bigvee-TO]

Just found out that you can link your Aeroplan points to Bell. Earn a few points as you do business with Bell. 

BigVee-TO

[WelshTerrier · Accepted solution]

Good Day @Bigvee-TO 

Thank you for bringing this to the attention of the Bell Community Forum members.

Bell - Aeroplan Points

Bell will credit your rewards directly to your loyalty program accounts when you activate eligible new services. Earn points on eligible new Bell services. Link your Bell and Aeroplan accounts just once and your Aeroplan points and any Status Qualifying Credits you may be eligible to receive will be credited as you get them.

To link your Bell and Aeroplan accounts, simply log in to your: MyBell account 

1. Scroll down the My services page to the loyalty program section.
2. Have your Aeroplan number handy.
3. Select > Link Aeroplan account. 
4. Follow the on-screen prompts.

Switch to Bell and Earn Aeroplan Points | Bell Mobility | Bell Canada

Take care.

[Refuge Lighthouse Y]

Hi,

I saw an " OFFER" inside my BELL's app. The offer was named " TRAVEL PASS 1000 Aeroplan points".I accepted that offer the day before yesterday. Does anyone have any idea about where  and how I could get my points?  Thanks in advanced for your reply.

[Bigvee-TO · Accepted solution]

Since this is Aeroplan points , you shall see the transaction in your Air-Canada Aeroplan app. 

It takes a day or two to hit Aeroplan and you should get a transaction confirmation email to that effect. 

BigVee-TO

[Cooking queen]

Hi. Please note the link Bell to Aeroplan link and process does not work for me.   Followed instructions but once I input my aeroplan number I get a message the number or last name down match

i called Bell and they said they don’t see an issue with the account and it should work. They are pointing fingers at aeroplan.  Îve been on hold with aeroplan now for an hour and still nothing. But I suspect they will tell me it’s a Bell issue since the link activation happens on the Bell site.  
Had anyone had this issue?

[BellPatricia]

Hey there @Cooking queen 

Thank you for reaching out to the Bell community.

We wanted to check in and see how everything turned out with your call to Aeroplan support. Were they able to help resolve the linking issue that you were experiencing? 

Keep the community posted,

@BellPatricia 

[Bigvee-TO]

(I am not and employee of BELL or AEROPLAN. But like you- a customer trying to help) 

It doesn’t make sense that BELL has the whole AEROPLAN customer base. It makes sense to me that, when you give BELL your AEROPLAN information, they check with AEROPLAN to see if it matches. If it doesn’t, nothing BELL can do.

So I would say, double check with AEROPLAN instead of BELL. 

Bigvee-TO

[Cooking queen]

Hi. Aeroplan person I spoke to, who was very helpful confirmed issue is not with aeroplan but Bell.  She tried linking her accounts and she got the same error

[Maker]

Was this issue fixed . I’m facing similar issue . It says match is not good . Who should I call bell or aeroplan 

[Cooking queen]

You should call Bell, not aeroplan.  It's a Bell issue - they just don't have qualified folks working in customer service to understand. If you speak french, I suggest when you call the customer service number to indicate french as your preferred language and maybe you can get someone local who may understand the issue   I will try calling today again

[Cooking queen]

Are you sure?  It's a Bell issue.. why don't you try and let me know if you are successful, It seems i am not the only person experiencing this issue