Unable to log into MyBell - Technical difficulties error

New1
Contributor

New1_0-1781106020603.png

Anyone know how to get logged in without getting this error?

 

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1 helpful reply

Accepted Solutions

dks
Community All-Star
Community All-Star

Thank you for your comment. I experienced the same issue yesterday, as well. It was a short term login issue. It appears to be resolved today. You were actually logged in. Just click on any of the sections in the blue band at the top of the screen and you can continue. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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2 REPLIES 2

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome

Thank you for posting your question.

Is this a newly activated MyBell account? If so, it may not be fully activated at this time. Based on the label provided in your post, I will assume you are trying to access your account using the MyBell app. Have you tried logging in to your MyBell account using a web browser? Edge, Chrome, Safar, etc.

For security reasons, we don't have access to your password.

If you know your MyBell username and password, but are having trouble logging in, consider the following:

  • Have you rebooted your device?
  • Are you using the correct username and password?
  • If you are using the MyBell app, have you tried uninstalling and reinstalling the app?
  • Your username may be the contact email address associated with your account.
  • To use MyBell, your browser needs to be able to accept cookies. How to manage browser cookies.
  • MyBell may not work with your browser. See the list of supported browsers.

If your MyBell login issue persists, you should contact Bell Customer Service to confirm that your account has been fully activated.

I have included this web link that may be of future assistance in answering any further questions you might have.

Let us know if we can be of further assistance

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

dks
Community All-Star
Community All-Star

Thank you for your comment. I experienced the same issue yesterday, as well. It was a short term login issue. It appears to be resolved today. You were actually logged in. Just click on any of the sections in the blue band at the top of the screen and you can continue. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.