How do I access TSN Premium?

[Aptic]

I received an email saying Bell subscribers get free access to TSN Premium.  When I download the TSN app on my Apple TV, it asks me to create a Bell Media Account.  Yet the email says login with your MyBell login/password.  It doesn't seem to work for me as its not recognizing my account.  How do I access this? 

[Sportsfan]

I have the same issue. Did you get an answer? 

[Wakka 1971]

Intresting have you tired getting a hold of support to see if you could get help . So I hope this helps at least . 

[WelshTerrier · Accepted solution]

Good Day.

Thank you for posting your question.

TSN+ has been discontinued and replaced by TSN Premium.

"TSN Premium content will be available via the TSN app for as long as you keep your TV + TSN Subscription."

Bell is providing access to TSN Premium games, coverage and more at no charge if you are an existing Bell TV customer subscribing to TSN.

TSN Premium includes:

• NFL RedZone
• Additional 24 NFL and 75 NBA games
• PGA Tour Live
• Every LaLiga match
• Expanded coverage of F1, ATP, WTA, and NCAA
• Award-winning sports docs

If you are existing customer that subscribes to TSN, you will now receive TSN Premium content by way of the TSN App.

Start watching on the TSN app on your smart TV, phone or laptop.

1. Download the TSN App to your device & simply log in with your MyBell username and password.
2. You will need to use your email address to link a new or existing Bell Media account. 

On a going forward basis, you can use your Bell Media account for Bell TV's entertainment, news and sports brands like Crave, TSN and RDS.

Take care.

[Aptic]

Sorry but this is very confusing and just a cut and paste of the email.  It doesn't answer my question.  I have two options to sign in:  sign in with tv provider or sign in with bell media account.  I have tried both and after entering my username/email, I am told I need to create a password for bell media.  At no time does it ask me for MyBell password.  Niether option works for me. 

[WelshTerrier · Accepted solution]

Good Day & Welcome

Thank you for your feedback & gracious reply.

Do you currently access TSN through Bell?

Go to TSN:  TSN - Canada's Sports Leader. Select > "Sign In", click on "Sign in Through TV Provider" and follow the steps. You will be prompted to link your existing TV provider account to a new Bell Media account. Linking helps to improve your watching experience. This one-time set-up is quick, and your existing plan and account settings will be carried over. 

You will be asked to enter your email address and a password. Your Bell Media account password is the specific personal password you create when signing up for services like Crave, TSN, etc. Next time you sign in, you can use these credentials for your new Bell Media account.

• Login through email | Bell Media Account 

Take care.

[Aptic]

@WelshTerrier   Thank you I was able to get it to work.  The confusion was in the email it said to use your MyBell credentials, but you need to create a new account with your username.

[Copywrestler]

So...

I am able to log in on my mobile device, tablet's, and my computer and I have access to TSN, TSN 2 and TSN Premium. But on all Smart TVs I am getting an error message that says: 

This subscription is managed by another device. To manage your subscription, switch to the device you initially subscribed on. You can return here to watch once you have access. 

I have deleted and reinstalled the TSN App. I have unplugged the TV and replugged it in. I have unlinked my accounts and relinked my accounts to Bell Service as per the posts above. Again, I have access on Mobile and Computer but this is not working on my Samsung Neo QLED TV or my Sony Bravia in the basement. 

[WelshTerrier]

Good Day @Aptic 

Thank you for your follow reply. Yes, that is correct.

In order to activate your free TSN Premium, you need to activate & link your service  to a Bell Media account.

Enjoy!

I am more than glad to have been of assistance.

Take care.

[WelshTerrier]

Good Day & Welcome.

Does your Bell TV service include TSN as part of your subscription?

Do you currently have access to TSN through Bell on your Smart TV? Have you download the TSN app from the App Store on your Smart TV?

To activate TSN Premium on your Smart TV,  login to TSN using any web browser.

• Go to TSN:  TSN - Canada's Sports Leader. Select > "Sign In", click on "Sign in Through TV Provider" and follow the steps. You will be prompted to link your existing TV provider account to a new Bell Media account. Linking helps to improve your watching experience. This one-time set-up is quick, and your existing plan and account settings will be carried over. 
• You will be asked to enter your email address and a password. Your Bell Media account password is the specific personal password you create when signing up for services like Crave, TSN, etc. Next time you sign in, you can use these credentials for your new Bell Media account.
• Login through email | Bell Media Account 

Take care.

[Copywrestler]

Hi there and thank you so much for the help. 

My Bell TV service does include TSN as part of my subscription. And when I log in to the app on mobile or the TSN site on laptop there are no issues. I have access to TSN, TSN 2 and TSN Premium Content. I have also spoken to Bell Tech Support to confirm that my Bell Better TV Cable Package includes this content and should be working on the SMART TV. 

I have downloaded the TSN app on all the Smart TVs. But when I log in am getting the error message posted above.

Regarding the process you shared, I followed the process with Bell Customer Support on the line, and it did not resolve the issue 

I am wondering if the the issue is because I have a TSN account with my email... and that is the same email for logging into Bell? 

I am also wondering if I should Delete My Bell Media Account and then create a new account? In order to reset everything? 

[WelshTerrier]

Good Day @Copywrestler 

This error generally happens when your TSN subscription is tied to a third-party app store or another device, requiring you to restore or manage it from the original platform.

Please tell us more about your subscription. You mentioned that you have the Bell Better TV package. TSN is included as part of this subscription. You should be able to activate the TSN app on your Smart TV's using the TSN app.

Which Bell TV service do you subscribe to? Fibe TV, Fibe TV App or Satellite TV. Are you able to watch your Bell TV subscription using the Fibe TV app on your Smart TV?

How did you originally subscribe to TSN? Was it included as part of your Bell TV subscription? Do you have more than one TSN subscription?

You can stream TSN on up to two devices at the same time. If you subscribe through a TV provider, watching on your household TV box does not count toward this limit.

• Sign out everywhere: Log out of the TSN app on your current device and your primary device.
• Use the original device: Open the TSN app on the device or platform where you first bought the subscription (such as your phone, Apple TV, or Roku).
• Restore purchases: Go to the subscription or account settings in the app on that original device and select Restore Purchases or re-authenticate your account ID.
• Re-activate the app: If using a TV, go to tsn.ca/activate on your mobile phone or computer to log back in with the correct account profile.
• In order to activate your free TSN Premium, you need to activate & link your service to a Bell Media account. Have you done so?

Go to TSN:  TSN - Canada's Sports Leader. Select > "Sign In", click on "Sign in Through TV Provider" and follow the steps. You will be prompted to link your existing TV provider account to a new Bell Media account. Linking helps to improve your watching experience. This one-time set-up is quick, and your existing plan and account settings will be carried over. 

You will be asked to enter your email address and a password. Your Bell Media account password is the specific personal password you create when signing up for services like Crave, TSN, etc. Next time you sign in, you can use these credentials for your new Bell Media account.

• Login through email | Bell Media Account 

Let us know if you continue to experience difficulty in activation.

Take care.

[Copywrestler]

Thanks you again for the help, 

So I have Fibe TV. We have a box but we are running television of the Fibe TV App on the Smart Televisions. 

I did have a TSN Plus subscription with Google Play but that expired back in October of 2025. When I log into Google there is no way to restore the purchase because it says that service is no longer available. Picture below.

I believe this was done via my mobile, but when I log into TSN on that device and click restore purchase 

I sign into my account. 
I click Restore Purchase
I get an Error Message saying I am not signed in. 
I am signed out of my account. 
I sign in. 
I click restore purchase. 
I get signed out. 

I have linked my service to the Bell Media account. Which is why I seem to be able to get this content on my mobile phone when I sign into TSN. 

Sorry this is such a pain. 

[KAS1]

I recieved an email that I had been upgraded to TSN premium.  I am really struggling to set this up. I have the TSN app. I have cleared the cache. I have uninstalled/ reinstalled.  Nothing I am doing seems to be working.  Has anyone had this issue? I need simple step by step instructions please.

[WelshTerrier]

Good Day @Copywrestler 

Thank you for the additional information that you have provided. I can only offer up to the following for your consideration & review. Please have a look at these instructions.

• Sign out everywhere: Log out of the TSN app on all of your devices.
• Remove the TSN App from all devices. E.g. Smart TV, phones, tablets, etc.
• Reboot all devices.
• Download the TSN App: To your Samsung Smart TV from the Samsung store.
• Open the TSN app on your Samsung Smart TV
• Go to the subscription or account settings in the app.
• Re-activate the app: If using a TV, go to tsn.ca/activate on your mobile phone or computer to log back in with the correct account profile.
• In order to activate your free TSN Premium, you need to activate & link your service to Bell TV service to a Bell Media account.
• Has your Bell Fibe TV service been linked to TSN? If not, then please follow these next steps:
• Login to this TSN website:  TSN - Canada's Sports Leader. Select > "Sign In",
• Select > "Sign in Through TV Provider" and follow the onscreen steps. You will be prompted to link your Bell Fibe TV account to a new Bell Media account. 
• You will be asked to enter your email address and a password. Your Bell Media account password is the specific personal password you create when signing to services like Crave, TSN, etc. Next time you sign in, you can use the credentials for your new Bell Media account to sign in to TSN, Crave, etc.
• You should now be able to login to the TSN app on your Samsung Smart TV using your Bell Media email address and password. (You will be asked to sign in with your phone or remote with your Bell media account credentials.)
• To use the TSN app on all of your other devices, you will need to reinstall the TSN app, re-authorize the device. You will be asked to sign in with your phone or remote login with your Bell media account credentials.

If you are unable to find a resolution to your issue, I can only suggest that you contact TSN Help Centre support.

• Please call: 1-833-TSN-HELP (1-833-876-4357)

Take care.