"Last" button on my Harmony 650 remote stopped working for infrared input

[tuxking2000]

I have seen some improvements with the "new" firmware for the VIP 7802 PVR since my initials rants about how bad it was.  However in the latest update the "last" button on my Harmony 650 remote stopped working.  I have reprogrammed it, even by teaching it the infrared code directly from the Arris remote again, to no avail.  I see the light change on the PVR so the signal is being received.  The Arris remote always ends up being paired via Bluetooth and the "last" button works as expected when in Bluetooth mode.  It looks like the "last" button is only broken for infrared input.  If anyone from Bell is reading, please fix the "last" infrared input to the VIP 7802.

[LA5]

How is your team doing? It's been a long time since you mentioned you are working on this. 

Thanks 

[Scott11]

Has anything been done about this?  I have done all the reboots and battery replacement and the “Last” button still doesn’t work. The light on the receiver goes from green to white when I press it but nothing else happens…so it knows the button was pressed. 

[LA5]

Apparently they don't care. Maybe it's time to check with Rogers.