Unable to log into Sportsnet on my AppleTV - Sportsnet crashes and will not open

[Jdsimon82]

I am having issues logging into Sportsnet on my AppleTV. I have updated to the latest TVos. I have done the delete the app and install again multiple times but it does not work. I am able to load the login page on my iPhone and enter my credentials correctly but Sportsnet then crashes and I cannot open it. 
I am able to get Sportsnet to work on my phone, browser, etc. 

[Thl]

I’m having the exact issue. Have tried multiple reinstalls, even factory reset my Apple TV. Still crashes immediately. I doubt it’s a Bell issue because I don’t think an authentication error would crash the app.

My workaround is to AirPlay from my phone. Annoying but gets the job done.

[Dboz1]

I am having the exact same issue. Been happening for about a month. AppleTV model A1852 64GB model. tvOS 26.6. Running at 2160p UHD 60Hz yCbCr 4:4:4. Have reinstalled the Sportsnet app multiple times. Today just did a full reset and reinstall of TVos. Can start the Sportsnet App in authenticated then after authenticating to my Sportsnet account with bell the app immediately crashes to the desktop and won’t start again. 

[drpatterson]

Still happening to me as well. Fix it or i am cancelling account.

[Ximer]

same here......this app hasnt work for me for a few months now.....deleted reset re-logged....CRASH....Bell can you please fix this issue this is ridiculous.....i too will cancel my bell subscription if this isn't fixed by NHL season start SO FRUSTRATING.....contacted both bell and rogers/sportsnet and both point at the other.....common now, take care of your customers for ONCE bell!!!

[lbe]

I have been working with sportsnet support for a few weeks now (Incident : 1782*****) and they are doing nothing other than saying “ it’s fixed” and please reset.  Every single time ! I have over 50 emails now back and forth providing every single detail.  This is pretty silly considering it’s obviously a bell / rogers / sportsnet issue.  Rogers and sportsnet are not allowing bell users to access the app right now. We need someone who understands security certificates , signing keys or encryption settings to look into the changes that happened either the app side or bell.  Authentication handoff does not seem to succeed at this time causing immediate crash  , caused by application bug on the integration path.  There should be a 1:1 call to test.  I’ll be cancelling all my services and moving to Rogers which is probably what they want anyways if this is not fixed by the time by monthly bill refreshes. Sorry Bell I’ve now paid for a service for 3 months I have been unable to use. 

[Wakka 1971]

I been able to use sportsnet app 

iOS 27 out did you update on your Apple TV did you have the supported Apple device sometime I’ve noticed updating problems are gone 

And app

[Ximer]

first thing i did and tried....and still no go....its a joke im done with bell, rodgers here i come....

[Ximer]

You can use the app using your bell credentials?? If so that’s very odd bc everyone I know that logs in using the bell login crashes the app immediately. And will not reopen. 

[Bwanderson]

This is still an ongoing issue.
Sportsnet redirected to my TV provider. Can you assist me?

[Bonslow]

I’m also suffering with the same issue.  Does anyone have a fix

[Wakka 1971]

Read important . If you own Apple TV I just updated the app and I uninstalled reinstalled sportsnet app and it is not opening you see if for one second and then it crashes and can’t open . So I tried installing restarted my Apple TV . Problem . It working on the phone fine . So warning might be another problem . This app is most annoying thing . 

[Wakka 1971]

It the Rogers sportsnet app not working 

[Wakka 1971]

Will be awhile to work on Apple TV like 2 days casue Apple has to code it and approve . For hotfix . 

[Ximer]

Awhile bro???? This app hasn’t worked in MONTHS!! Get outta here with that

[Wakka 1971]

Well I was just taking to sportsnet support , they are releasing a fox towmarrow to deal with the issue on Apple TV . Guy said that to me and that . People reported it and  they are sure Apple TV crashing should be fix . Well other problems like to watch something it stuck on loading . I hate app but with sportsnet + watch hockey on Monday night . 12.99 what a pain in the . .