VIP7802 always has Dolby Vision on.

[jmacd27]

I just had Bell Fibe 1Gb internet and Fibe Tv with the new 4K Cloud PVR installed. 

I notice when you boot or reboot the Fibe box, the Dolby Vision icon will display on my LG OLED tv. If I check the video display info on my Denon receiver it indicates it is receiving a Dolby Vision signal from the Fibe Tv box. This is for every channel and causes the picture to look very contrasty due to Dolby Vision being on all the time.

I can't find a setting to turn of or control HDR settings. I have an Nividia Shield 2019 model and there are options on it to disable HDR settings. This doesn't happen when I use the Fibe TV app on the Shield.

Please advise as this will potentially over time damage an OLED tv with burn in.

Thanks.

[WelshTerrier]

Good Day & Welcome @empj 

Thank you for reaching out and taking the time to share this with all of the Bell Community Forum members.

Glad to see that this has resolved your Dolby Vision issues.

Take care.

[Smitty]

Fibe box (Arris 7802) was installed last week.  My Sony  4K Projector will not work with Dolby Vision.  It requires HDR. I get a dark screen at 4K. How do I configure the box for HDR and turn of DV?   

[Smitty]

How do you turn DV off on the output of the 7802 box?  Crazy there is no config for this.  I cannot use my Sony 4K ES projector with the Fibe box. 

[Smitty]

Was this ever resolved?  1080p on a 4K projector .s……

[BellNick]

Hi @Smitty 
Thank you for your post.
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[Smitty]

Why would a firmware update on ATV, impact the DV setting on the Bell Fibe Receiver?  I don't understand this.