Good Day & Welcome.
Thank you for contacting. the Bell Community Forum.
The remote might be slow or unresponsive if the batteries are running low. Start by checking the battery level in your remote to see if it's causing it to work improperly.
In order to assist you further can you please provide us with the following details?
- Which Bell TV service do you subscribe to? Fibe TV or Fibe TV App,
- How are you accessing your TV service? Bell receiver, Bell Streamer, another streaming device such as Firestick, Apple TV, etc.
- Have you tried to reboot your receiver or device by doing a complete power off / on. Locate the power cord & unplug it from its power source. Wait 20 seconds, then plug it back in.
- Tell us more about your remote control? Have you tried to do any troubleshooting?
- Is this a new remote control? Any visible damage?
- Does your remote control have a Multifunction button? If so, can you try pressing this button to see if a menu will pop up with options to Pair/Unpair accessories, Reboot, Factory reset, etc.
Programming, fixing or replacing your Bell Fibe TV remote
If you are still experiencing issues with your remote control, you should contact Bell Fibe TV tech support at: 1 866 797-8686
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
