Forum posts

Resolved! Smart Pay double taxed?

I have recently upgraded my phone with their smart pay financing. On my contract summary it is showing all of my taxes as included and shows applicable taxes. Then on my first bill I’m also getting charged the device taxes upfront. When I have called...

Lindsay1 by • Contributor
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Resolved! Can I upgrade my phones and keep my BYOD plan?

I'm on a BYOD plan and I'm getting a new phone. I don't want to switch plans. Do I just take the SIM card out of my old phone and insert it into my new one? Or do I need to activate it somehow with Bell?