Forum posts

Resolved! Smart Pay double taxed?

I have recently upgraded my phone with their smart pay financing. On my contract summary it is showing all of my taxes as included and shows applicable taxes. Then on my first bill I’m also getting charged the device taxes upfront. When I have called...

Lindsay1 by Contributor
  • 2335 Views
  • 15 replies
  • 3 likes

Resolved! Can I upgrade my phones and keep my BYOD plan?

I'm on a BYOD plan and I'm getting a new phone. I don't want to switch plans. Do I just take the SIM card out of my old phone and insert it into my new one? Or do I need to activate it somehow with Bell?

Resolved! Device Upgrade After 30 Days

I decided to upgrade my old phone through the Bell Online Store and was asked to return my old device within 30 days. However, Bell has just informed me that my order will be delayed beyond those 30 days. Am I able to hold onto my old phone until the...

Nathan33 by Contributor
  • 1316 Views
  • 1 replies
  • 2 likes