Forum posts

Resolved! Smart Pay double taxed?

I have recently upgraded my phone with their smart pay financing. On my contract summary it is showing all of my taxes as included and shows applicable taxes. Then on my first bill I’m also getting charged the device taxes upfront. When I have called...

Lindsay1 by Contributor
  • 2357 Views
  • 15 replies
  • 3 likes

Resolved! Can anyone explain some Bell billing terms?

I need some guidance in understanding some terms on my Bell Mobility bill / invoice.  While one or a few of these may seem obvious to some, I do not know what most are and why are they itemized on my bill.  Many thanks for any insight.   i) Free Bell...

LAC by Contributor
  • 926 Views
  • 1 replies
  • 3 likes

Resolved! Mobile usage not tracking in MyBell

My MyBell app stopped showing any data usage for my phone. I know I’ve used data. It registers on MyBell. The App says I haven’t used any or my plan doesn’t allow for it. Any ideas?

MobileApp by Contributor
  • 6568 Views
  • 16 replies
  • 2 likes

Resolved! EHUG Fee

What is the EHUG fee? 

Jamsch5 by Contributor
  • 1841 Views
  • 1 replies
  • 2 likes

Resolved! How to split my one bill

My wife and I both have our cell-phones through Bell. I can expense my phone from my work but not my wifes so I need to submit a receipt showing my phone bill but not grouped with my wife's. Is there a way I can split my onebill so it can just show m...

Isaac by Contributor
  • 1106 Views
  • 1 replies
  • 1 likes