Forum posts

Resolved! Bill due date - How long do I have to pay my bill?

What is this?I got an email on Feb 6th saying my bills due. The invoice says it's due by Feb16? 10 days to pay my bill? Now I'm late. Hope I don't get charged interest.  What the heck? Aren't most bills due like 30 days after you receive them? Very s...

Chris7 by Contributor
  • 11407 Views
  • 46 replies
  • 23 likes

Resolved! How long does it take for my payment to process?

I always pay my bill through Scotiabank and Bell always takes a week to credit it, why so long?   Is this an English/French problem? The direct method of payment through a bank does not work on your website FYI

Ex_Brit by Contributor III
  • 14682 Views
  • 36 replies
  • 25 likes

Resolved! What does a CR on my bill mean?

What does "CR xx "on my bill denote? Does it mean that xx money is already present in my account and that I don't need to make any payment?   It is so confusing.

Viv1 by Contributor II
  • 31463 Views
  • 43 replies
  • 41 likes

Resolved! Download Bill History

How can I download my Bill History for the full year of 2020?  I cannot see any archive area online.    

David by Contributor
  • 16545 Views
  • 38 replies
  • 23 likes

Resolved! Unable to view my bill on the My Bell App

For the last several months I have been unable to access my bill on the app. It says Your first bill is not yet available. I have had Bell for a lifetime and I can view on the website with no issue. I have ensure the app is up to date with no resolve...

Tamara by Contributor II
  • 16441 Views
  • 19 replies
  • 11 likes

Resolved! Set up flexible payment

Hi, I recently got a new job and before that, I spent 1-2 weeks without working. Due to this, my next paycheque will arrive late. Is there a way I can postpone my bill payment date?  

Skbl by Contributor
  • 7675 Views
  • 3 replies
  • 2 likes