Forum posts

Resolved! How to split my one bill

My wife and I both have our cell-phones through Bell. I can expense my phone from my work but not my wifes so I need to submit a receipt showing my phone bill but not grouped with my wife's. Is there a way I can split my onebill so it can just show m...

Isaac by • Contributor
  • 1710 Views
  • 6 replies
  • 9 likes

My bill is lower than expected this month.

Hey all. So I was checking my bill for my pre-auth account. I started pre-auth in around April and did the double payment to cover the first month, as suggested. Every month since has been normal payments. This month, however, I went to check my bill...

Resolved! Bill due date - How long do I have to pay my bill?

What is this?I got an email on Feb 6th saying my bills due. The invoice says it's due by Feb16? 10 days to pay my bill? Now I'm late. Hope I don't get charged interest.  What the heck? Aren't most bills due like 30 days after you receive them? Very s...

Chris7 by • Contributor II
  • 15963 Views
  • 55 replies
  • 42 likes

Resolved! How long does it take for my payment to process?

I always pay my bill through Scotiabank and Bell always takes a week to credit it, why so long?   Is this an English/French problem? The direct method of payment through a bank does not work on your website FYI

Ex_Brit by • Contributor III
  • 18706 Views
  • 43 replies
  • 38 likes

Resolved! Bank payee for Bell account online banking

I got an email saying I used wrong account number to make my payment last month. Tried to insert new one bill 14 digit account number but bank says not enough numbers. So what do you look up to add bell one bill as a new payee with new account number...

Rayray by • Contributor II
  • 78019 Views
  • 51 replies
  • 33 likes

Resolved! What does a CR on my bill mean?

What does "CR xx "on my bill denote? Does it mean that xx money is already present in my account and that I don't need to make any payment?   It is so confusing.

Viv1 by • Contributor II
  • 35038 Views
  • 20 replies
  • 25 likes

Resolved! Unable to view my bill on the My Bell App

For the last several months I have been unable to access my bill on the app. It says Your first bill is not yet available. I have had Bell for a lifetime and I can view on the website with no issue. I have ensure the app is up to date with no resolve...

Tamara by • Contributor II
  • 18305 Views
  • 19 replies
  • 11 likes